Zabbix Engineer (Contract / FTC - 6 months)

3 weeks, 1 day ago
Contract
Senior
DevOps and Infrastructure
Wifinity

Wifinity

Wifinity is a managed internet services provider that helps businesses and individuals stay connected with fast and reliable internet access. They work with various sectors, including the MOD, the NHS, and major brands, offering managed networks, WiFi ...

Diversified Telecommunication Services
51-250
Founded 2007
$55M raised

Description

  • Design, build, optimize, and enhance the Zabbix monitoring platform.
  • Develop monitoring templates, discovery rules, triggers, thresholds, and integrations.
  • Implement service-aware monitoring that reflects service health, customer impact, and end-user experience.
  • Design alerting logic that reduces false positives and ensures actionable, business-relevant alerts.
  • Integrate Zabbix with vendor platforms, APIs, SNMP sources, and synthetic monitoring tools.
  • Build device-to-service-to-location correlation to improve incident communication and field dispatch accuracy.
  • Define and support SOPs for alert triage, escalation, incident workflows, and problem management integration.
  • Collaborate with NOC, engineering, and service teams to support delivery and continual service improvement.
  • Support monitoring dashboards, reporting, and successful operational acceptance of the client solution.
  • Provide on-call or extended support during key delivery phases as needed.

Requirements

  • Strong hands-on experience with Zabbix, including design, build, and optimization.
  • Solid understanding of network monitoring across WAN, routing, switching, WiFi, and service layers.
  • Experience with SNMP, device telemetry, API integrations, and synthetic or user experience monitoring.
  • Scripting and automation capability with Python, Bash, or similar tools.
  • Experience designing alerting logic and monitoring frameworks.
  • Exposure to service-aware monitoring or observability approaches is desirable.
  • Experience working in a network operations or monitoring environment.
  • Strong troubleshooting and analytical skills.
  • Ability to prioritize and manage incidents based on impact.
  • Familiarity with ITIL-based incident and problem management processes.
  • Degree in IT, Networking, or a related discipline, or equivalent experience.
  • Relevant industry certifications such as CCNA, Network+, or ITIL are desirable.

Benefits

  • Competitive salary and benefits package.
  • Annual Leave Buy & Sell Scheme.
  • Remote-first working environment.
  • Greater flexibility to support a healthy work/life balance.
  • Opportunity to work on a programme-driven client monitoring deployment that will serve as a reference model for future enterprise monitoring capability.

Interested in this position?

Apply directly on the company website

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