Digital Program Manager

3 weeks, 3 days ago
Full-time
Lead
Project and Program Management
Vocal Media

Vocal Media

Vocal Media is a mission-driven media company that partners with digital influencers and content creators to amplify social change movements through powerful social media campaigns. They work with organizations, businesses, and campaigns to advance equ...

Professional Services
1-10

Description

  • Lead and develop a team of social media strategists and managers supporting client programs.
  • Provide coaching, feedback, and professional development to improve team performance and content quality.
  • Monitor content output, audience data, engagement metrics, and campaign effectiveness across client accounts.
  • Manage day-to-day program operations, including budgets, hiring, and onboarding social media managers.
  • Track content and audience trends to inform program execution and optimization.
  • Collaborate with internal departments on administrative requirements and operational tools.
  • Produce client-facing reports that summarize performance, key metrics, strategic insights, and ROI.
  • Lead weekly client meetings, present program updates, and facilitate strategic discussions.
  • Serve as the primary point of contact for day-to-day client needs and communication.
  • Maintain proactive communication with clients and keep stakeholders informed through regular updates.

Requirements

  • 4+ years of social media experience in agency or brand settings.
  • 2+ years of experience in a management or program coordination role.
  • Experience managing social media accounts.
  • Proven track record of managing teams and client relationships in a fast-paced environment.
  • Experience with social impact campaigns and purpose-driven brand initiatives.
  • Strong understanding of TikTok, Instagram, Facebook, and YouTube content strategies.
  • Experience with performance tracking, reporting, and data analysis.
  • Familiarity with AI tools and workflow optimization is preferred.
  • Full-time availability through November 2026, with potential for extension.
  • Ability to work remotely and in any timezone within the continental US.

Benefits

  • Health insurance covered at 90% for full-time employees, with dental and vision available.
  • Unlimited PTO and sick leave.
  • Completely virtual work environment.
  • One-time home office setup reimbursement.
  • Home wifi stipend.
  • Ability to work in any timezone within the continental US.
  • 401(k) plan.
  • Salary of $77,000 to $85,000 a year, commensurate with experience.

Interested in this position?

Apply directly on the company website

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