Launch Principal

10 hours ago
Full-time
Lead
Project and Program Management
Via

Via

Via provides an on-demand transit app that enhances urban mobility by connecting passengers with shared rides in premium vehicles, utilizing a sophisticated algorithm to optimize routes and ensure cost-effective transportation solutions in major cities...

Road & Rail
251-1K
Founded 2012
$887M raised

Description

  • Own and manage the launch of new Via services, from technology implementation to operational setup.
  • Define, track, and act on KPIs for on-time performance, rider satisfaction, safety, and cost efficiency.
  • Translate weekly and monthly performance data into operational and strategic decisions.
  • Lead a 30+ person frontline team of field operators and drivers, including hiring, coaching, performance management, and culture setting.
  • Build a high-accountability operation and develop frontline leaders for expanded roles.
  • Own the relationship with the transit agency partner and manage communication with its board, elected officials, and community stakeholders.
  • Represent Via to community stakeholders, local officials, and riders.
  • Drive continuous improvement in vehicle operations, maintenance protocols, and service delivery.
  • Identify and execute cost and efficiency improvements that improve margin without compromising service.
  • Influence the product roadmap for Via’s newest products.

Requirements

  • 5+ years of experience in tech operations, startup expansion, or an execution-focused consulting role.
  • Proven track record implementing projects and running operations, not just designing strategies.
  • Strong analytical ability to interpret operational data and make business decisions.
  • Ability to work effectively in ambiguity and adapt quickly when launch plans encounter real-world friction.
  • Clear and effective communication skills.
  • Experience managing partner relationships and navigating diverse viewpoints.
  • Experience collaborating with cross-functional teams.
  • Willingness to travel up to 50% of the time.

Benefits

  • Salary range of $120,000-$160,000.
  • Final salary determined by the candidate’s experience, knowledge, and skills.
  • Equity or variable pay may be included where applicable.
  • Free medical plans.
  • 401(k) matching.
  • Catered lunch on Wednesdays.
  • Comprehensive benefits package with many additional perks.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Manager, MLE Strategy

Evidence Action 251-1K Capital Markets

Evidence Action is hiring a Senior Manager, MLE Strategy to lead monitoring, evaluation, and learning for its global MMS and IFA nutrition programs as they scale across multiple countries.

R Statistics
10 hours ago

Manager, Marketing AI Enablement

DoorDash 10K-50K Air Freight & Logistics

DoorDash is hiring a Marketing AI Enablement operator to lead how Marketing adopts AI through practical workflows, governance, training, and cross-functional coordination.

10 hours, 15 minutes ago

Senior Technical Program Manager, Productivity Engineering (Data Platform · AI Transformation)

10x Genomics 1K-5K Biotechnology

10x Genomics is hiring a Senior Technical Program Manager to lead AI/Data Platform and finance integration programs across a modern, AI-first technology stack.

Apache Airflow AWS CRM dbt ERP Generative AI Kafka Machine Learning Snowflake
10 hours, 15 minutes ago

Senior Strategic Program Manager

Rithum Internet Software & Services

Rithum is seeking a Senior Strategic Program Manager to lead high-priority enterprise initiatives, including M&A, corporate development, AI transformation, and operational priorities in a fast-paced commerce technology environment.

Asana E-commerce JIRA Monday.com
10 hours, 15 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers