Vice President IT Operations

21 minutes ago
Full-time
Executive
DevOps and Infrastructure
Verra Mobility

Verra Mobility

Verra Mobility is a global leader in smart transportation technologies, offering innovative solutions for safe and efficient mobility worldwide.

Road & Rail
1K-5K
Founded 1987

Description

  • Own the strategy, design, and operation of enterprise infrastructure across data centers, cloud environments, networks, servers, storage, and virtualization.
  • Ensure high availability, capacity planning, disaster recovery, and business continuity for core systems.
  • Drive cloud adoption, migration, and optimization to improve scalability and manage costs.
  • Establish infrastructure standards, monitoring, and automation to reduce manual effort and downtime.
  • Oversee database administration, performance tuning, backup and recovery, and lifecycle management.
  • Partner with application and data teams to align database architecture with business needs.
  • Manage the full lifecycle of end-user hardware and software, including procurement, provisioning, deployment, patching, and asset management.
  • Lead the IT service desk and support operations to ensure timely resolution of incidents and requests.
  • Define and manage SLAs, KPIs, and continuous improvement for support performance and user satisfaction.
  • Build, mentor, and lead the IT operations organization, including managers and technical staff.
  • Develop and manage the IT operations budget, vendor relationships, and contracts.
  • Establish operational metrics and reporting for executive leadership.
  • Partner cross-functionally with application, security, privacy, and business teams.
  • Drive process maturity, automation, and continuous improvement across IT operations.

Requirements

  • 12+ years of progressive IT experience, including 5+ years in senior IT operations leadership.
  • Proven experience leading enterprise infrastructure, systems, database, end-user computing, and service desk functions.
  • Deep expertise in cloud platforms such as AWS, Azure, and/or GCP, networking, virtualization, and enterprise systems.
  • Strong experience with ITSM frameworks such as ITIL and IT operations tooling.
  • Demonstrated ability to build teams, manage budgets, and lead vendor relationships at scale.
  • Excellent communication skills with the ability to influence at the executive level.
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • Experience in a high-growth, multi-site, or global organization (preferred).
  • Master's degree or MBA (preferred).
  • Relevant certifications such as ITIL, PMP, or cloud architect certifications (preferred).
  • Experience supporting a technology- or transportation-focused business (preferred).

Benefits

  • Equal Opportunity Employer consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
  • Candidate personal data retained only for the business purpose collected, with retention limited to no more than two years after the recruitment process closes.
  • Opportunity to work in a global, fast-growing, technology-driven organization.

Interested in this position?

Apply directly on the company website

Apply Now

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