Salesforce Administrator

3 weeks, 4 days ago
Full-time
Mid Level
Software Development
Vatica Health

Vatica Health

Vatica Health provides an innovative risk adjustment and quality of care coding solution that combines expert clinical teams with advanced technology to enhance diagnosis accuracy, improve financial performance for health plans and providers, and promo...

Internet Software & Services
251-1K
Founded 2011

Description

  • Serve as primary Salesforce administrator, handling system configuration (custom objects, fields, page layouts, validation rules, workflows, and flows).
  • Manage day-to-day support requests by troubleshooting issues, resolving system errors, and responding to user inquiries.
  • Collaborate with Sales, Customer Success, Rev Ops, and leadership to translate business processes into scalable Salesforce solutions and recommend system enhancements.
  • Design and implement automation (Flows, Workflows, Approvals) to streamline sales and customer success processes and reduce manual work.
  • Support pipeline management including opportunity stages, forecasting, activity tracking, and Customer Success account plans, cases, and opportunity management.
  • Create and maintain reports and dashboards to provide visibility into pipeline health, sales and customer success performance, and key KPIs.
  • Ensure data integrity through regular audits, deduplication, data governance, and ongoing data quality improvements across accounts, contacts, leads, and opportunities.
  • Act as liaison between business users and technical teams for integrations (marketing automation, enrichment tools, CPQ, etc.) and system enhancement projects.
  • Provide ongoing training, documentation, and enablement materials (user guides, training videos, best practices) to drive Salesforce adoption.
  • Support sales meetings and operational cadences with data and system insights and stay current on Salesforce releases and industry best practices.

Requirements

  • Bachelor’s degree preferred.
  • 3–5 years of Salesforce Administration experience.
  • Salesforce Administrator Certification preferred.
  • Experience supporting Sales teams and revenue operations functions.
  • Familiarity with sales tools and integrations (marketing automation, enrichment tools, reporting tools, CPQ) preferred.
  • Proven ability to translate business requirements into system solutions and implement reports, dashboards, and automation within Salesforce.
  • Strong data management and data quality experience, including audits and deduplication.
  • Excellent analytical, organizational, problem-solving, and documentation skills.
  • Strong communication skills with the ability to support both technical and non-technical stakeholders and manage multiple priorities in a fast-paced environment.
  • Comfortable managing ambiguity, balancing stakeholder needs, adapting to changing situations, and applying critical thinking to solve complex problems.

Benefits

  • Competitive salary with projected range of $75,000–$85,000 (annualized USD) plus discretionary bonus potential.
  • Comprehensive Medical, Dental, and Vision insurance plans.
  • 401(k) plan and tax-free Dependent Care Account options.
  • Life insurance and short-term and long-term disability coverage.
  • Generous PTO policy and emphasis on work–life balance with family-first culture.
  • Room for growth and advancement and supportive team environment.

Interested in this position?

Apply directly on the company website

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