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Senior Experience Researcher

3 months, 4 weeks ago
Portugal
Senior
Product Designer (UI/UX)
Design and User Experience
Agile Figma Prototyping
Apply Now
Valtech

Valtech

Valtech is a global business transformation company specializing in technology, marketing, and experience design to help clients innovate, connect with consumers, and optimize ROI.

Professional Services
5K-10K
Founded 1993
View All Jobs 18

Description

  • Lead and facilitate discovery phases using research methods, workshops, and stakeholder engagement to uncover user needs and business challenges.
  • Plan and conduct user research, then synthesize findings into actionable insights that inform strategy and design.
  • Develop experience maps, service blueprints, and user journeys to communicate insights and identify opportunities.
  • Collaborate with product managers, engineers, and other designers to align on vision, priorities, and scope.
  • Translate discovery findings into design concepts, prototypes, and recommendations.
  • Advocate for human-centered design and ensure design decisions are backed by evidence.
  • Facilitate co-creation sessions with stakeholders and users to explore solutions and validate ideas early.
  • Support usability testing, iteration, and refinement of experiences based on user feedback.
  • Mentor junior designers and contribute to the evolution of the design practice.
  • Represent Valtech publicly through talks, events, and conferences.

Requirements

  • Experience as a Senior Experience Researcher or similar UX research role.
  • Strong background in facilitation, user research, interaction design, information architecture, and user testing.
  • Confidence using Figma, Miro, Adobe CC suite, and a variety of prototyping tools.
  • Experience working in agile methodologies and software development practices.
  • Ability to synthesize research findings into clear, digestible formats for product teams.
  • Exposure to AI, automation, or emerging technologies within experience design is preferred.
  • Portfolio or case studies showing research activities, including data use, interviews, workshops, sketches, concepts, flows, experience maps, and prototypes.
  • Experience in client-facing work and presenting design or research outputs to stakeholders.
  • Willingness to work in Portugal.
  • Ability to collaborate across multidisciplinary teams and engage with users and project partners.

Benefits

  • Competitive compensation package.
  • Remote and hybrid work options, depending on country.
  • International mobility and career advancement opportunities.
  • Professional development programs.
  • Access to cutting-edge tools, training, and industry experts.
  • Inclusive workplace culture with support to grow and thrive.
  • Reasonable accommodations available during the interview process.

Interested in this position?

Apply directly on the company website

Apply Now

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