E-commerce Operations & Creative Assistant (Fully Remote)

1 month, 3 weeks ago
Full-time
Junior
Design and User Experience
Valatam

Valatam

Valatam provides experienced virtual assistant services from Latin America, enabling growing businesses to streamline their operations by managing administrative tasks, social media, customer service, and sales, thereby allowing entrepreneurs to focus ...

Professional Services
11-50
Founded 2016

Description

  • Process and monitor daily orders, returns, and exchanges.
  • Coordinate and track inventory and stock transfers with warehouses and partners.
  • Provide timely customer service and communicate clearly with internal and external stakeholders.
  • Update website imagery and assist with product page updates.
  • Support retailer onboarding by preparing catalogs and sales materials.
  • Create and adapt creative assets using Canva, Photoshop, and AI tools.
  • Develop basic marketing materials such as postcards, price lists, and one-sheets.
  • Provide administrative support to the CEO and operations team as needed.
  • Track tasks and ensure workstreams are completed on time.

Requirements

  • English at C1/C2 level and Spanish fluency.
  • 2+ years of experience with e-commerce platforms.
  • Experience with tools such as Asana, Canva, Photoshop or equivalent, AI tools, and Google Sheets/Google Docs or equivalent.
  • Ability to work from a quiet home office.
  • Stable internet connection with at least 10 Mbps download and 2 Mbps upload speed.
  • Access to a backup internet connection.
  • Bachelor’s degree or Associate’s degree preferred.

Benefits

  • Hourly rate starting at USD 1,288/month, with final pay based on experience.
  • Annual pay increments.
  • Discretionary client bonuses, with 80% of clients awarding year-end bonuses.
  • 7 U.S. federal holidays plus 4 paid PTO days.
  • Monthly medical insurance stipend after eligibility criteria are met.
  • Birthday and anniversary bonuses plus a gym/wellness allowance.
  • Unlimited online fitness classes and company events, including Christmas celebrations.

Interested in this position?

Apply directly on the company website

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