Client Calls Specialist - Phone-First Role with Admin & QuickBooks Support

1 hour, 20 minutes ago
Part-time
Junior
Customer and Technical Support
Uptalent

Uptalent

Uptalent is a platform that provides top remote BIM & CAD specialists to help engineering and architectural firms scale efficiently. With a network of 200+ vetted drafters, Uptalent offers world-class processes and cloud-based communications to seamles...

Construction & Engineering
11-50
Founded 2020

Description

  • Handle inbound client calls and provide friendly, professional support in clear English.
  • Perform QuickBooks bookkeeping tasks, including invoicing, accounts receivable/payable, basic reconciliations, and basic reporting.
  • Manage general administrative work such as email, scheduling, client follow-ups, and document organization.
  • Support onboarding and training for new accounts.
  • Communicate account status and updates to the US-based team.
  • Maintain accurate notes and follow-up items in the project tool.
  • Assist with additional bookkeeping and placement responsibilities as the role grows into full-time support.

Requirements

  • Very good English, both spoken and written, and strong Spanish.
  • Proven remote work experience with US-based companies.
  • Availability to work 8:00 AM–12:00 PM PST, Monday through Saturday.
  • Comfortable handling phone calls and providing friendly customer service.
  • Basic bookkeeping experience.
  • QuickBooks experience preferred.
  • Experience in the car dealership or autoparts industry is a plus.
  • Experience handling calls and growing into more responsible bookkeeping and admin work is preferred.
  • Must be able to overlap with US Pacific Time hours.
  • Part-time availability of 24 hours per week, with potential to transition to full-time 40 hours per week.

Benefits

  • Competitive compensation aligned with experience and location.
  • Part-time schedule with strong possibility of transitioning to full-time.
  • Training and close support provided.
  • Remote work from home setup.

Interested in this position?

Apply directly on the company website

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