Verifications Specialist

2 hours, 12 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mitratech

Mitratech

Mitratech specializes in automating processes through innovative solutions and services in compliance, risk management, enterprise HR, and legal operations, empowering organizations to effectively manage risks and scale for future growth.

Professional Services
1K-5K
Founded 1987
$3M raised

Description

  • Process verification requests using telephone, email, fax, and online databases.
  • Communicate professionally with employers, schools, state boards, third-party verifiers, and applicants.
  • Make outbound calls to gather and confirm information.
  • Handle personal identifying information confidentially and responsibly.
  • Log clear, detailed notes documenting research steps and actions taken on screening orders.
  • Analyze collected data and personal documents to assess relevance and applicability.
  • Prepare accurate, grammatically correct screening results.
  • Maintain performance levels that meet or exceed department production and quality goals.
  • Conduct scheduled virtual meetings with new employees to complete Section 2 of Form I-9.
  • Process pre-employment screening orders according to contractual agreements and client standards.

Requirements

  • Expert computer skills, including internet searches and database lookups.
  • Outstanding verbal and written communication skills.
  • High proficiency or fluency in English.
  • Excellent problem-solving skills.
  • Ability to work independently.
  • Strong time management and organization skills to manage multiple priorities.
  • Energetic, self-motivated, and detail-oriented work style.
  • Ability to work with a wide variety of people in local and remote locations.
  • High School Diploma or GED required.

Interested in this position?

Apply directly on the company website

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