Client Calls Specialist - Phone-First Role with Admin & QuickBooks Support

3 days, 13 hours ago
Part-time
Junior
Customer and Technical Support
Uptalent

Uptalent

Uptalent is a platform that provides top remote BIM & CAD specialists to help engineering and architectural firms scale efficiently. With a network of 200+ vetted drafters, Uptalent offers world-class processes and cloud-based communications to seamles...

Construction & Engineering
11-50
Founded 2020

Description

  • Handle inbound client calls for US-based customers in a friendly, professional manner.
  • Perform QuickBooks bookkeeping tasks, including invoicing, accounts receivable/accounts payable, basic reconciliations, and basic reporting.
  • Manage general administrative tasks such as email handling, scheduling, client follow-ups, and document organization.
  • Support onboarding and training for new accounts.
  • Communicate account status and updates to the US-based team.
  • Maintain accurate notes and follow-up items in the project tool.
  • Provide secondary support for placement and more advanced bookkeeping responsibilities as the role grows.

Requirements

  • Very good spoken and written English.
  • Strong Spanish language skills.
  • Proven remote experience working for US companies.
  • Availability from 8:00 AM to 12:00 PM PST, Monday through Saturday.
  • Must be able to overlap with US Pacific Time hours.
  • Comfortable talking on the phone and delivering friendly customer service.
  • Basic bookkeeping experience.
  • QuickBooks experience preferred.
  • Experience in the car dealership or autoparts industry is a plus.
  • Experience handling calls and transitioning into more responsible bookkeeping and administrative work is preferred.

Benefits

  • Competitive compensation aligned with experience and location.
  • Part-time schedule with a strong possibility of transitioning to full-time.
  • Remote work from home.
  • Training and close support provided.

Interested in this position?

Apply directly on the company website

Apply Now

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