Patient Intake Specialist

2 months ago
Full-time
Entry Level
Operations
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Schedule patient evaluations, treatments, and specialized testing accurately and efficiently.
  • Review referrals and medical documentation to prepare appointments.
  • Match patients to the appropriate clinic or specialist using internal tools.
  • Serve as a point of contact for case managers, attorneys, and other referral partners.
  • Monitor scheduling reports and identify trends or issues.
  • Partner with the team to resolve scheduling challenges and improve workflow.
  • Build and maintain relationships with clinics and referral partners.
  • Track outreach and stay organized while supporting team goals.
  • Complete other projects and duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Experience helping customers or patients in a phone-based or fast-paced environment.
  • Strong communication and relationship-building skills.
  • Ability to stay organized, multitask, and problem-solve professionally.
  • Comfort with Microsoft Office and learning new systems and tools.
  • Must reside in the United States.
  • Familiarity with Upstream’s services (preferred).

Benefits

  • Salary range of $15.00 to $18.00 per hour.
  • 100% employer-paid medical insurance premium option.
  • Dental and vision insurance.
  • 401(k) with company match.
  • Generous PTO and paid holidays.
  • Annual paid Charity Day.
  • Ongoing professional development and leadership development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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