Patient Care Coordinator

2 weeks, 3 days ago
Full-time
Entry Level
Operations
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax or phone.
  • Verify patient insurance coverage and collect payments due at the time of service.
  • Maintain an orderly, organized front office and inviting clinic atmosphere.
  • Convert referrals into evaluations and support patient intake processes.
  • Make welcome calls and help monitor arrival rates through customer experience.
  • Manage the schedule, document routing, deposits, non-clinical documentation, and other practice management tasks.
  • Track caseload-related items such as discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Complete required training, including business process updates and quarterly compliance training.
  • Perform other assigned duties to support daily clinic operations.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and the ability to work well with business office and field leadership.
  • Ability to multitask across multiple computer programs and manage detailed work.
  • Strong organizational skills, time management, and the ability to meet deadlines.
  • Ability to work with little to no supervision.
  • Ability to function effectively as part of a team with good presentation skills.
  • Availability to work full time, at least 40 hours per week, Monday through Friday.
  • Willingness to attend special events ზოგი evenings and weekends or work additional hours as needed.
  • Experience in customer service or office administration is preferred but not explicitly required.

Benefits

  • Annual paid Charity Day to support a cause you care about.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) retirement plan with company match.

Interested in this position?

Apply directly on the company website

Apply Now

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