Patient Care Coordinator

3 hours, 39 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals received by fax or telephone from patients and physician offices.
  • Verify patient insurance coverage and collect patient payments at the time of service.
  • Maintain an orderly, organized front office workspace and inviting clinic atmosphere.
  • Convert referrals into evaluations and help manage patient visit scheduling.
  • Make welcome calls and monitor arrival rates to support patient experience.
  • Manage practice administration tasks including schedules, document routing, deposits, and non-clinical documentation.
  • Track caseload, discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Complete required training, including Raintree and quarterly compliance training.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills and ability to work well with business office and field leadership.
  • Ability to multitask across multiple computer programs and manage competing priorities.
  • Strong organizational skills and attention to detail.
  • Ability to meet deadlines and work with little to no supervision.
  • Efficient time management and presentation skills as a team member.
  • Ability to work full-time, at least 40 hours per week, Monday through Friday.
  • Willingness to attend special events ზოგი evenings and weekends, or work additional hours as needed.
  • Experience in customer service or office support is preferred but not explicitly required.

Benefits

  • Annual paid Charity Day to support a cause meaningful to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) with company match.

Interested in this position?

Apply directly on the company website

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