Patient Access Coordinator

3 hours, 35 minutes ago
Full-time
Junior
Data Science and Analytics
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Own and maintain clinician scheduling templates to support patient access, provider productivity, and operational goals.
  • Design scheduling structures that are consistent across territories and scalable across the organization.
  • Update schedules to reflect new hires, departures, ramp periods, and other staffing or operational changes.
  • Partner with clinic and patient access leadership to align scheduling strategies with staffing plans and growth initiatives.
  • Track schedule effectiveness, identify inefficiencies, and use data insights to recommend improvements.
  • Coordinate setup and maintenance of scheduling structures across clinics and territories.
  • Support centralized governance of scheduling templates and ensure consistency, visibility, and efficiency.
  • Perform other projects and duties as assigned.

Requirements

  • Associate’s degree or equivalent work experience; relevant experience may be considered in lieu of a degree.
  • 2+ years of experience in healthcare operations, scheduling, workforce coordination, or operational analytics.
  • Strong proficiency in Microsoft Excel and reporting tools.
  • Experience working with EMR and/or scheduling systems.
  • High attention to detail with strong organizational and prioritization skills in a fast-paced environment.
  • Ability to interpret operational data and translate insights into actionable improvements.
  • Bachelor’s degree preferred.
  • Experience supporting multi-site healthcare operations in a fast-paced environment preferred.
  • Experience managing provider schedules across multiple locations or teams preferred.
  • Experience using data visualization and reporting tools such as Power BI preferred.

Benefits

  • Remote position with a U.S.-based work location requirement.
  • Competitive compensation with a salary range of $18.03-$21.63 per hour.
  • Comprehensive benefits package, with eligibility based on employment status and pay class.
  • Ongoing professional development opportunities.
  • Leadership development programs and ongoing education.
  • Collaborative team environment where ideas are valued.
  • Opportunity to work in a mission-driven organization with meaningful impact.

Interested in this position?

Apply directly on the company website

Apply Now

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