Business Analyst - AI & Automation

6 days, 13 hours ago
Full-time
Junior
Data Science and Analytics
UpGuard

UpGuard

UpGuard is a cybersecurity ratings platform based in Sydney, Australia, specializing in third-party risk management and attack surface monitoring to prevent data breaches and enhance IT security.

Professional Services
51-250
Founded 2012
$47M raised

Description

  • Conduct deep-dive sessions with cross-functional teams to map current and future-state processes and identify bottlenecks and logic gaps.
  • Write detailed product requirement documents, define success parameters, and design test cases for automation initiatives.
  • Build automations using n8n and integrate AI-powered tools into existing business processes.
  • Maintain a prioritized backlog of tasks and keep work focused on high-impact initiatives.
  • Monitor daily progress against project milestones and proactively flag delivery risks.
  • Create how-to guides for new automations and related tooling.
  • Lead training sessions to drive adoption of new tools and workflows.
  • Establish a feedback loop for users to report bugs and suggest improvements after launch.
  • Collaborate with the Lead of AI & Automation and other teams to identify opportunities for measurable business impact.

Requirements

  • 2-4 years of experience in process analysis, automation, or a related field.
  • Ability to map end-to-end workflows, identify inefficiencies, and design optimized processes.
  • Strong understanding of API and systems integration, including APIs, webhooks, and connecting multiple systems.
  • Hands-on experience with n8n, Airflow, Zapier, or similar automation platforms.
  • Functional understanding of how LLMs work, including prompting, tokens, and context windows.
  • Experience translating technical concepts for non-technical stakeholders and gathering business requirements.
  • Experience creating documentation, tutorials, or training materials to help others use technical tools.
  • Experience querying databases with SQL and understanding data schemas.
  • National police history check and reference checks are required before starting.
  • Candidates must not require visa sponsorship or relocation support.
  • Experience working with AI-powered tools or generative AI is preferred.

Benefits

  • Monthly lifestyle subsidy for financial, physical, and mental well-being.
  • WFH setup allowance within the first 3 months.
  • US$1,500 annual Learning & Development allowance.
  • Annual leave plus two additional UpGuardian leave days.
  • 18 weeks of paid parental leave.
  • Personal leave allowance including sick leave and carer’s leave.
  • Fully remote working environment with optional physical offices in Sydney and Hobart.
  • Top-spec laptop and hardware provided.
  • Paid subscriptions to generative AI tools for all team members.

Interested in this position?

Apply directly on the company website

Apply Now

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