IT Operations Specialist

24 minutes ago
Full-time
Mid Level
Customer and Technical Support
Unity

Unity

Unity is the top platform for real-time 3D content creation, empowering creators across industries to bring their ideas to life with interactive 2D and 3D content.

Internet Software & Services
5K-10K
Founded 2004

Description

  • Provide timely support and troubleshooting for internal employees’ technical issues.
  • Work within the IT team to keep the company’s technology infrastructure operating smoothly.
  • Learn and adapt quickly to new systems and technologies.
  • Manage and support IT ticketing systems to track and resolve requests.
  • Deliver strong customer service to internal clients.
  • Assist with IT projects and take initiative beyond routine troubleshooting.
  • Automate tasks where possible to improve efficiency.
  • Potentially develop expertise in a specialized IT area such as network security.
  • Support smooth operations so teams can remain productive.

Requirements

  • Strong problem-solving skills for technical issues.
  • Ability to learn new technologies quickly.
  • Hands-on experience with storage management.
  • Familiarity with ITIL practices; certification is a plus.
  • Experience working with IT ticketing systems.
  • Proficiency in both spoken and written English and Hebrew.
  • Experience working in both macOS and Windows environments.
  • A strong "can do" attitude.
  • English fluency is required for frequent global communication with colleagues and partners.
  • Relocation support is not available for this position.
  • Work visa or immigration sponsorship is not available for this position.

Benefits

  • Comprehensive health, life, and disability insurance.
  • Commute subsidy.
  • Employee stock ownership.
  • Competitive retirement or pension plans.
  • Generous vacation and personal days.
  • Support for new parents through leave and family-care programs.
  • Mental health and wellbeing programs and support.
  • Training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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