Insurance Broker Assistant (AU) - Work From Home / Dayshift

1 week, 2 days ago
Full-time
Junior
Operations
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016

Description

  • Assist brokers in preparing insurance quotes and processing new business, renewals, and endorsements.
  • Manage and organise policy documentation, compliance records, and client correspondence.
  • Coordinate with insurers and underwriters to lodge and follow up on insurance claims.
  • Maintain accurate and up-to-date records in CRM and broking systems such as Insight, WinBEAT, or similar platforms.
  • Ensure workflows, documentation, and audit trails align with industry and company standards.
  • Monitor compliance-related tasks to support adherence to regulatory requirements.
  • Support continuous process improvement initiatives to improve efficiency and service delivery.
  • Provide responsive and professional support to internal teams and clients.
  • Perform other role-specific duties as required.

Requirements

  • Bachelor’s degree in Business, Finance, Insurance, or a related field.
  • Minimum 2+ years of experience as a broker’s assistant.
  • Working knowledge of business insurance products, underwriting processes, and industry platforms.
  • Experience working with Australian insurance compliance standards and broking systems.
  • Excellent organisational, time management, and multitasking abilities.
  • Exceptional attention to detail and accuracy in data handling, documentation, and compliance records.
  • Proactive communication skills and the ability to work both autonomously and as part of a team.
  • Growth mindset with a focus on continuous improvement and operational efficiency.
  • Tier 2 Insurance Broking qualification, or willingness to obtain it, is preferred.

Benefits

  • Work from home Monday to Friday, 7:00 AM – 4:00 PM PHT, with daylight saving adjustments.
  • Opportunities to work with leading companies in Australia and beyond.
  • Comprehensive HMO and government-mandated benefits.
  • Training programmes for career development.
  • Engaging company outings, team activities, and wellness sessions.
  • Supportive, inclusive culture.
  • Dedicated managers focused on growth and success.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Research Associate (Remote)

Ballotpedia 51-250 Internet Software & Services

Ballotpedia is hiring a full-time, fully remote Research Associate to manage client-facing research projects, drive business development, and support the organization’s content and revenue goals.

Asana CRM Salesforce
50 minutes ago

Entry Level | Customer Support Coordinator | Remote

Aisle and Abroad Travel & Tourism

Deidre is hiring a remote Customer Support Coordinator to handle client support, scheduling, and service coordination while ensuring a smooth and organized client experience.

57 minutes ago

Automotive Parts Associate - Entry Level

Carvana 10K-50K Automotive

Carvana is hiring an entry-level Parts Associate to support vehicle reconditioning operations by ordering, tracking, receiving, and organizing parts in a high-tech Inspection Center.

58 minutes ago

Warehouse Associate

Corvias 251-1K Construction & Engineering

Corvias is hiring a Warehouse Associate to support inventory and warehouse operations at its facility, with a focus on safe material handling, inventory accuracy, and keeping daily operations running efficiently.

1 hour ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers