Language Interpreters for English to Native Language to English

3 weeks, 3 days ago
Full-time
Junior
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Answer calls promptly and provide interpretation in a friendly, professional manner.
  • Render correct concepts and meanings according to established interpretation protocol, without omissions or additions.
  • Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout each call.
  • Follow client instructions and protocol while supporting communication with limited English-speaking persons.
  • Avoid interacting with the LEP without the client’s permission.
  • Provide purely interpretation services without handling escalations or resolution requests.
  • Maintain punctuality and availability during scheduled work hours.

Requirements

  • Excellent English and fluency in the assigned native language, with the ability to read and write in both languages.
  • Only nationals or permanent residents with strong knowledge of both languages.
  • Willingness to work from home on a 9-hour shift, including a 1-hour break, scheduled anytime between 8:00 pm and 8:00 am Malaysia time.
  • Ability to work permanent night shifts.
  • Willingness to work on public holidays and weekends.
  • Own stable home internet with a minimum speed of 10 Mbps download and 5 Mbps upload.
  • Own an Android phone version 6 or above, or iOS 12 or above.
  • Ability to speak clearly with proper pronunciation, enunciation, and polite expressions.
  • Language pairs include English-Khmer, English-Italian, English-Bulgarian, English-Hungarian, English-Portuguese Cape Verdean Creole, English-Russian, English-Uzbek, and English-Burmese.

Benefits

  • Salary of RM 30 per hour, approximately RM 4,800 per month.
  • Annual leave of 12 days.
  • Medical leave plus hospitalization leave.
  • Medical coverage and insurance.
  • Two rotating days off per week.
  • Public holidays and off days based on the country served (US).
  • Paid replacement leave.

Interested in this position?

Apply directly on the company website

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