Language Interpreters for English to Native Language to English

2 months ago
Full-time
Junior
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Answer calls promptly and provide interpretation in a friendly, professional manner.
  • Render correct concepts and meanings according to established interpretation protocol, without omissions or additions.
  • Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout each call.
  • Follow client instructions and protocol while supporting communication with limited English-speaking persons.
  • Avoid interacting with the LEP without the client’s permission.
  • Provide purely interpretation services without handling escalations or resolution requests.
  • Maintain punctuality and availability during scheduled work hours.

Requirements

  • Excellent English and fluency in the assigned native language, with the ability to read and write in both languages.
  • Only nationals or permanent residents with strong knowledge of both languages.
  • Willingness to work from home on a 9-hour shift, including a 1-hour break, scheduled anytime between 8:00 pm and 8:00 am Malaysia time.
  • Ability to work permanent night shifts.
  • Willingness to work on public holidays and weekends.
  • Own stable home internet with a minimum speed of 10 Mbps download and 5 Mbps upload.
  • Own an Android phone version 6 or above, or iOS 12 or above.
  • Ability to speak clearly with proper pronunciation, enunciation, and polite expressions.
  • Language pairs include English-Khmer, English-Italian, English-Bulgarian, English-Hungarian, English-Portuguese Cape Verdean Creole, English-Russian, English-Uzbek, and English-Burmese.

Benefits

  • Salary of RM 30 per hour, approximately RM 4,800 per month.
  • Annual leave of 12 days.
  • Medical leave plus hospitalization leave.
  • Medical coverage and insurance.
  • Two rotating days off per week.
  • Public holidays and off days based on the country served (US).
  • Paid replacement leave.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Manager, Customer Escalations

HighLevel 251-1K Internet Software & Services

HighLevel is hiring a Manager, Customer Support – Escalations to lead complex customer resolutions, develop the Customer Escalations function, and turn recurring issues into improvements across the customer journey.

12 minutes ago

Videogames Customer Service Representative (Only WRITTEN SUPPORT)

Keywords Studios 10K-50K Internet Software & Services

Keywords Studios Mexico is hiring a full-time, permanent remote Player Support Representative to resolve player issues through written channels including chats, emails, and tickets, with no phone calls.

12 minutes ago

Remote Client Services Representative | Flexible Schedule

Join Global Elite Empire Consultants in a remote, flexible customer service role helping clients understand and access valuable benefits while building a long-term career through training, mentorship, and advancement opportunities.

23 hours, 26 minutes ago

Work From Home - Part-Time Client Services Representative

Global Elite Empire Consultants is recruiting part-time, fully remote candidates to provide personalized insurance and benefits solutions while building client relationships and developing financial-services expertise.

23 hours, 26 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers