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English-Bengali-English Interpreters

3 weeks, 5 days ago
Malaysia
Full-time
Mid Level
Customer Support
Customer and Technical Support
Android iOS
Apply Now
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009
View All Jobs 104

Description

  • Answer calls promptly and provide interpretation in a friendly and professional manner.
  • Render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions.
  • Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout each call.
  • Follow client instructions and protocol when working with limited English-speaking persons (LEP).
  • Avoid interacting with the LEP without the client’s permission.
  • Provide purely interpretation services between English and Bengali.
  • Maintain punctuality and availability during scheduled work hours.

Requirements

  • Fluent in English and Bengali, including the ability to read and write Bengali.
  • Sound knowledge of both languages for Malaysian nationals or permanent residents.
  • Must be able to work from home on a permanent night shift schedule.
  • Willing to work 9-hour shifts anytime between 8:00 pm and 8:00 am, including a 1-hour break.
  • Willing to work on public holidays and weekends.
  • Must have stable home internet with a minimum of 5 MB download speed and 1 MB upload speed.
  • Must own a mobile phone with Android 6.0 or above, or iOS 12 or above.
  • Open to Malaysian citizens, spouse visa holders, and others eligible for the role.
  • Must be able to work 40 hours per week based on the assigned schedule.

Benefits

  • Salary of RM 30 per hour, approximately RM 5,200 per month.
  • EPF and SOCSO contributions.
  • Annual leave of 12 days.
  • MC and hospitalization leave.
  • Medical coverage and insurance.
  • Two rotating days off per week.
  • Public holidays and off days based on the country served (US).
  • Paid replacement leaves.

Interested in this position?

Apply directly on the company website

Apply Now

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