RemoteLeaf Logo
Log in Sign up

Senior GTM Strategic Operations Manager

3 hours, 15 minutes ago
United States
Full-time
Senior
Sales Operations
Sales and Business Development
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 124

Description

  • Design and maintain complex sales capacity models across GTM segments and update assumptions as business conditions change.
  • Define and track time-to-productivity and ramp-adjusted quotas for sales teams.
  • Analyze performance trends such as close win rates, cycle length, and ASP to identify root causes of performance gaps.
  • Use customer segmentation data to identify growth drivers and underperforming cohorts and recommend actions to Sales leadership.
  • Prepare data-backed narratives and strategic recommendations for leadership meetings.
  • Act as the strategic liaison between Sales, Finance, and HR to align on capacity assumptions.
  • Recommend changes to the GTM organization based on capacity and performance insights.
  • Translate operational metrics into actionable business stories for executive stakeholders.

Requirements

  • 8+ years of experience in sales operations or revenue operations for a CPaaS organization.
  • Deep understanding of GTM metrics and levers, including productivity, eARR, top of funnel, and pipeline.
  • Proven experience building sophisticated capacity models and understanding their inputs and outputs.
  • Strong analytical skills with proficiency in data manipulation and reporting tools.
  • Ability to build strong partnerships with and influence GTM, Finance, and Product teams.
  • Strong project management and process mapping skills with the ability to distill complex situations into actionable steps.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills, including active listening and the ability to influence and align on priorities.
  • Experience in a remote-first work environment is relevant to the role's setup.
  • Ability to travel approximately 10% for in-person relationship building.

Benefits

  • Remote role with a remote-first company culture.
  • Estimated salary range of $155,520 - $228,700 depending on location.
  • Eligibility to participate in Twilio’s equity plan.
  • Eligibility for Twilio’s corporate bonus plan.
  • Healthcare insurance and 401(k) retirement account.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample wellness leave and support for volunteering and donation efforts.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Wellhub

Sales Operations Senior Manager

Wellhub 1-10 Gas Utilities

Wellhub is hiring a Sales Operations Senior Manager in São Paulo to partner with SMB sales leadership on analytics, forecasting, process improvement, and revenue growth for a high-volume B2B sales motion.

Brazil Full-time Lead Sales Operations
CRM Looker Power BI Python Salesforce SQL Tableau
15 minutes ago
Nebius

Senior Manager, Sales Strategy & Operations (APJ)

Nebius 51-250 Internet Software & Services

Nebius is hiring a Senior Manager, Sales Strategy & Operations to lead go-to-market planning and revenue operations for its Singapore market while partnering with sales leadership and cross-functional teams.

Singapore Full-time Lead Sales Operations
Machine Learning
15 minutes ago
SmithRx

Pricing Strategy Director

SmithRx 1K-5K Pharmaceuticals

SmithRx is hiring a Pricing Strategy Director to support enterprise PBM sales by developing and defending pricing offers, analyzing deal risk, and shaping contract strategy across cross-functional teams.

United States Full-time Lead Financial Analyst Sales Operations
Salesforce
45 minutes ago
Nebius

Sales Operations Specialist

Nebius 51-250 Internet Software & Services

Nebius is hiring a Sales Operations Specialist to support end-to-end deal operations, ensuring sales agreements are accurately reflected in contracts, billing setups, and internal systems.

Europe Netherlands Full-time Junior Sales Operations
CRM ERP HubSpot Machine Learning NetSuite Salesforce
1 hour, 30 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers