Conversational AI Chat Bot Developer, Cognigy

1 week, 4 days ago
Full-time
Senior
Software Development
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982

Description

  • Develop and enhance conversational chatbot solutions using Cognigy and NICE Proactive AI Agent for client implementations.
  • Build, test, and deliver NICE CXone AI software platform components.
  • Write, enhance, and maintain JavaScript-based software as part of the project team.
  • Perform unit testing, code reviews, and defect resolution during the QA cycle.
  • Support production environments and help resolve code errors and future issues.
  • Collaborate with other developers and mentor team members in a fast-paced environment.
  • Perform system analysis and project management duties to support successful project completion.
  • Develop solution pitches, value propositions, and demo experiences for customer-facing engagements.
  • Attend meetings and training as required.

Requirements

  • 3 years of professional experience building and delivering NLP systems, including LLM-based or Generative AI solutions.
  • 3 or more years of software development experience, including design, custom development, and testing of real-time systems.
  • 5+ years of JavaScript experience.
  • Experience with JavaScript, Python, and Java.
  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex, or Omilia.
  • Hands-on experience with modern chatbot creation and AI Virtual Agents/Agent Assist.
  • CCaaS, NICE CXone, and CXone Studio experience is nice to have.
  • Strong team-player mindset with the ability to mentor team members.
  • Ability and desire to work in a fast-paced environment.

Benefits

  • Remote Canada work arrangement.
  • Great Place To Work 2024-2025 certified employer.
  • Equal opportunity employer with a diverse and inclusive workforce focus.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior AI Engineer

RegScale 11-50 Utilities

RegScale is hiring a Senior AI Engineer to design and deliver production AI systems for its continuous controls monitoring platform, supporting compliance automation across the product and integration ecosystem.

Azure CI/CD Databricks Machine Learning Snowflake
40 minutes ago

Principal Software Engineer

Appian 1K-5K Internet Software & Services

Appian is seeking a Principal Software Engineer to shape the platform architecture for its low-code and automation products, leading technical strategy for mission-critical enterprise systems.

AWS CI/CD Docker Java Kubernetes SQL
40 minutes ago

🌴 AI Automations Specialist - Job Code: 1785267917380

Coconut VA 11-50 Professional Services

Coconut is hiring a part-time AI Automations Specialist to build and support remote automation systems, data workflows, and AI-driven business processes across multiple client priorities.

CRM Git LLM NLP Power BI Python REST API SQL
55 minutes ago

Software Engineer - Canada

DataVisor 51-250 IT Services

DataVisor is hiring platform engineers to help build and improve a next-generation machine learning platform for real-time fraud detection and risk analysis.

Apache Spark Cassandra Flink Hibernate Java Kafka Kubernetes Python SQL
55 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers