Senior Software Engineer

1 month ago
Full-time
Senior
Software Development
Transform9

Transform9

Transform9 offers an automated voice bot virtual assistant designed for physician practices, enabling patients to engage in intelligent conversations using the existing practice phone number or website, without the need for additional apps or new phone...

Internet Software & Services
1-10
Founded 2019

Description

  • Design and build scalable services for the conversational agent platform, including the real-time voice pipeline and scheduling and routing logic.
  • Own features end to end, including design, implementation, testing, deployment, and monitoring.
  • Develop production-grade software that meets HIPAA and healthcare security standards.
  • Raise the engineering bar through code reviews and design feedback.
  • Debug and resolve production issues in a system where reliability directly affects patient access.
  • Participate in the on-call rotation.
  • Mentor other engineers.
  • Work closely on a small team with a broad product and infrastructure surface area.

Requirements

  • 5+ years of experience building production backend or distributed systems.
  • Proficiency in a modern backend stack such as Python or TypeScript.
  • Comfort with rapid iteration, ambiguity, and wearing multiple hats.
  • Strong communication skills.
  • Track record of mentoring other engineers.
  • Experience with real-time systems, voice/telephony, or LLM-based products is preferred.
  • Experience in HIPAA-regulated or other compliance-heavy environments is preferred.
  • Ability to work remotely in the US.
  • Hybrid work available for candidates in the Birmingham, AL area, with 3 days in office and 2 remote.

Benefits

  • Top-tier health coverage, including medical, dental, and vision.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Paid parental leave.
  • Remote work option for US-based candidates.
  • Hybrid schedule available in Birmingham, AL.

Interested in this position?

Apply directly on the company website

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