Sr. Director, Care Experience

1 week, 4 days ago
Full-time
Lead
Project and Program Management
Transcarent

Transcarent

Transcarent is a health and care experience company that empowers individuals to take control of their health and well-being. By connecting users with a network of high-value providers and solutions, offering transparent information and guidance, and e...

Health Care Providers & Services
251-1K
Founded 2020
$298M raised

Description

  • Define and evolve specialty care offerings across Surgery, Cancer, and Expert Medical Opinions.
  • Develop scalable care models aligned with market demand and innovation in bundled payment structures.
  • Lead adoption and expansion across employer and health plan segments.
  • Identify upsell opportunities and expand into new specialty categories.
  • Support enterprise sales efforts, including RFPs, finalist presentations, and growth strategy.
  • Build and manage high-performing provider and center-of-excellence networks.
  • Establish partnerships with leading health systems and specialty providers.
  • Own pricing strategy, bundled rate structures, margin performance, and product-level financials.
  • Evaluate benchmarks, savings outcomes, ROI, and overall program performance.
  • Lead and coach a cross-functional team while partnering with product, analytics, finance, sales, and account management.

Requirements

  • 10+ years of experience in clinical program leadership, care delivery, or value-based care.
  • Deep expertise in surgery, oncology, or EMO/external medical opinion programs.
  • Proven track record of building and scaling programs in healthcare, digital health, or employer-based care.
  • Strong understanding of healthcare economics, payer-provider dynamics, and population health.
  • Experience with value-based care and bundled payment models.
  • Background in provider systems, health plans, or specialty solution vendors.
  • Proven ability to negotiate complex contracts and pricing models.
  • Experience owning P&L or product revenue at scale.
  • MBA, MPH, or advanced clinical degree preferred.
  • Exceptional leadership, communication, and cross-functional collaboration skills.

Benefits

  • Remote position with a salary range of $175,000 to $210,000 USD.
  • Eligible for a corporate bonus program or sales incentive, plus stock options.
  • Competitive medical, dental, and vision coverage.
  • Competitive 401(k) plan with a generous company match.
  • Flexible Time Off/Paid Time Off, plus 13 paid holidays.
  • Protection plans including life insurance, disability insurance, and supplemental insurance.
  • Mental health and wellness benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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