Product Designer - Commerce Platform; Voice AI

2 days, 23 hours ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012

Description

  • Partner with product, engineering, and research to understand users and translate insights into product experiences.
  • Design end-to-end workflows across responsive web and native mobile.
  • Create wireframes, user flows, prototypes, and design specifications to guide development.
  • Simplify complex operator workflows for menus, locations, and configuration management.
  • Help evolve AI-driven tools, especially voice experiences, for restaurant operators.
  • Apply systems thinking to platform-level experiences that scale across multiple product lines.
  • Collaborate with the Design System team to ensure consistency and extensibility.
  • Participate in design critiques and reviews, giving and receiving feedback.
  • Support qualitative and quantitative research and turn findings into product improvements.
  • Collaborate with localization and international teams to adapt designs across languages and regions.

Requirements

  • Experience designing holistic, end-to-end product experiences that leverage AI capabilities.
  • Ability to work in a fast-paced environment and adapt as responsibilities evolve.
  • Experience designing at a systems level and contributing to design systems and reusable patterns.
  • Fluency in user-centered design methods and research literacy to ground decisions in insights and data.
  • Strong interpersonal and collaboration skills to build trust across disciplines.
  • Curiosity and a desire to continuously learn and evolve.
  • Advanced proficiency in Figma and other prototyping or design collaboration tools.
  • Passion for creating intuitive, delightful experiences that feel native across platforms and regions.
  • Preferred: Collaborative style that inspires others and draws people to work with you.
  • Preferred: Growth mindset with comfort learning from feedback and failures.

Benefits

  • Base salary range of $133,000-$213,000 USD for Zone A, $115,000-$184,000 USD for Zone B, or $104,000-$166,000 USD for Zone C.
  • Total rewards package includes cash compensation such as overtime and eligible bonus/commissions.
  • Equity as part of total compensation.
  • Benefits package supporting a healthy lifestyle and changing needs.
  • Hybrid work model with in-person collaboration.
  • Reasonable accommodations for candidates with disabilities during the hiring process.
  • Commitment to an accessible and inclusive hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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