Workforce Manager (Global, Remote)

2 hours, 7 minutes ago

Thinking IT

Thinking IT offers comprehensive IT consulting and support services aimed at helping businesses launch new startups, scale operations, and improve efficiency through tailored technological solutions.

Professional Services

Description

  • Support day-to-day operations by coordinating schedules, resources, and team workloads.
  • Act as a point of contact for employee questions related to operational processes, policies, and workflows.
  • Work with department leads to keep projects on track, meet deadlines, and resolve operational bottlenecks.
  • Assist with workforce planning by tracking availability, allocation, and capacity.
  • Facilitate cross-functional communication and translate strategic objectives into actionable tasks.
  • Maintain accurate operational records, reports, and dashboards for leadership review.
  • Support onboarding, training, and other people-focused initiatives.
  • Identify process improvement opportunities and implement operational best practices.
  • Provide executive-level support by preparing reports, presentations, and leadership updates.

Requirements

  • 3–5 years of experience in operations, project management, or workforce coordination.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills, with comfort interacting across all levels of an organization.
  • Basic understanding of HR-related processes such as onboarding, employee support, and workforce planning is a plus.
  • Experience with project management tools such as Asana, Monday, or Jira.
  • Experience with productivity software such as Google Workspace or Microsoft Office.
  • Problem-solving mindset with a proactive, solutions-oriented approach.
  • Ability to work independently while maintaining strong collaboration across teams.

Benefits

  • Paid time off.
  • Performance-based bonuses.
  • Async work model.
  • Work from anywhere.
  • Opportunity to have a direct impact on operational efficiency and employee experience.
  • Opportunity to blend strategic thinking with hands-on execution.
  • Exposure to cross-functional operations, projects, and leadership-level work.

Interested in this position?

Apply directly on the company website

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