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Associate, Volunteer Relations

9 hours, 26 minutes ago
United States
Full-time
Junior
People Operations
Project and Program Management
Apply Now
The Trevor Project

The Trevor Project

The Trevor Project is a leading national organization that provides lifesaving and life affirming services to LGBTQ+ youth. They offer crisis intervention and suicide prevention through various platforms such as the Trevor Lifeline, TrevorChat, TrevorT...

Diversified Consumer Services
251-1K
Founded 1998
View All Jobs

Description

  • Support day-to-day operations of the Community and Student Volunteer programs.
  • Coach, develop, and manage community and student volunteers, providing concise and constructive written and verbal feedback as needed.
  • Lead and deliver ongoing training sessions to ensure volunteer growth, quality, and new counselor success.
  • Assist with external recruitment through outreach and presentations, including communication with universities and vetting volunteer applicants.
  • Coordinate administrative processes including team meetings, inbox management, letters of recommendation, tech requests, and scheduling inquiries.
  • Lead projects and initiatives that drive volunteer performance, quality, and impact, including identifying and implementing innovations to improve volunteer service milestones.
  • Collaborate with the Continuous Quality Improvement team on policy changes, continuous learning, volunteer coaching, and change management to surface risks and dependencies.
  • Foster an inclusive environment, continually grow LGBTQ+ competency, and contribute to organizational mission and ethical business practices.

Requirements

  • MSW with two years of experience or LCSW (required to support practicum students).
  • Experience coordinating or leading groups of staff, volunteers, or students.
  • Proficiency in spoken and written English with strong communication and active listening skills.
  • Demonstrated knowledge and understanding of LGBTQ+ issues and the unique challenges faced by LGBTQ+ youth.
  • Familiarity with crisis management and related confidentiality protocols.
  • Demonstrated commitment to team wellness and a trauma-informed approach to supporting volunteers.
  • Strong resilience, adaptability, planning and problem-solving skills, with the ability to multitask and work effectively under tight timelines.
  • A quiet, private work environment and high-speed dedicated broadband internet access (minimum 10 Mb down / 5 Mb up).
  • Authorization to work for any employer in the United States; The Trevor Project will not sponsor employment visas.

Benefits

  • $30–$32 per hour.
  • Comprehensive health coverage, including plans that support gender-affirming care needs.
  • Mental health resources with access to virtual care and in- and out-of-network options.
  • 403(b) retirement plan with a 3% employer match, vesting over three years.
  • Generous paid time off and company holidays.
  • Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources.
  • Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii, with provided technology.
  • Home office setup reimbursement and a monthly internet reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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