National Manager of Case Management Services

4 days, 1 hour ago
Full-time
Senior
Project and Program Management
The Recovery Village Drug and Alcohol Rehab

The Recovery Village Drug and Alcohol Rehab

The Recovery Village Drug and Alcohol Rehab is a national network of addiction treatment centers with state-of-the-art facilities in multiple states. They offer comprehensive treatment for dual diagnosis-based drug and alcohol rehab, mental health trea...

Health Care Providers & Services
51-250
Founded 2013

Description

  • Lead Financial Case Managers and Case Managers to ensure consistent, compliant financial counseling, discharge planning, and aftercare coordination.
  • Ensure timely and accurate completion of discharge plans, aftercare appointments, documentation, and financial processes.
  • Oversee financial case management operations, including benefits verification, eligibility reviews, and resolution of patient financial concerns.
  • Drive 30%+ aftercare referrals to ARS IOP services and ensure appointments, consents, and assessments are completed before step-down.
  • Lead weekly team meetings to review performance metrics, workflows, and quality indicators, and provide coaching and accountability.
  • Monitor departmental performance and compliance, identify trends, and implement operational improvements.
  • Collaborate with facility leadership and partner teams to address departmental gaps and support team needs.
  • Serve as liaison with payors, community providers, and referral partners to support care access and continuity.
  • Support and optimize Heather AI integration within aftercare and case management workflows.
  • Provide operational coverage, training, and support for case management functions onsite or remotely as needed.

Requirements

  • Bachelor’s or master’s degree in a health-related field, finance/accounting, or medical management preferred.
  • Minimum high school diploma required.
  • Minimum 2 years of experience required.
  • Preferred experience in the medical, behavioral healthcare, and/or financial field.
  • Ability to work remotely with travel as needed to facility locations nationwide.
  • Strong familiarity with compliance requirements, including regulatory, accreditation, and company standards.
  • Ability to collaborate with site CEOs, clinical directors, business development, and revenue cycle management teams.
  • Ability to serve in an operational leadership role and support team training, coaching, and accountability.
  • Drug-free workplace compliance required.

Benefits

  • Salary starting at $75,000.
  • 401(k) plan.
  • Generous paid time off.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.

Interested in this position?

Apply directly on the company website

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