Cloud Security Analyst

3 months, 2 weeks ago
Full-time
Junior
Cybersecurity
Tenchi Security

Tenchi Security

Tenchi Security is a company that provides a SaaS platform called Zanshin, which connects companies with their supply chains, promotes transparency, and manages cybersecurity and privacy risks. Their product offers specialized support for prioritizing ...

Internet Software & Services
11-50
Founded 2019
$3M raised

Description

  • Help clients understand product features and best practices for reducing cyber risk in cloud environments.
  • Support successful adoption of the product within the client’s third-party risk management process.
  • Perform routine client operations and use those requests to identify opportunities for future automation.
  • Diagnose product-related issues and coordinate with technical support and engineering to resolve client problems.
  • Monitor the health of client environments and collaborate with customers to drive product adoption.
  • Work with the product team by sharing customer feedback and recommendations for product improvements.
  • Proactively engage with clients to identify needs, concerns, and areas for improvement.
  • Track and report key metrics such as client satisfaction, product usage, and retention.
  • Create and maintain client-facing resources such as FAQs, product documentation, and best practice guides.

Requirements

  • Bachelor’s degree in Technology or Information Security.
  • Interest and ability to work consultatively and provide continuous client service.
  • Strong oral and written communication skills.
  • Advanced English proficiency is mandatory.
  • Advanced Spanish proficiency is mandatory.
  • Experience with cloud security is a plus.
  • Experience with programming and task automation, especially Python, is a plus.
  • Experience building and maintaining analytics dashboards such as QuickSight or PowerBI is a plus.
  • Familiarity with information security tools such as CSPM, CWPP, security scoring, GRC, and vulnerability scanning is a plus.

Benefits

  • Attractive compensation package.
  • Opportunity to work from anywhere in the world.
  • Exposure to bleeding-edge technologies.
  • On-the-job training and strong development tools.
  • Supportive environment focused on growth and learning.
  • Encouragement to participate in scientific publications, conferences, and workshops.

Interested in this position?

Apply directly on the company website

Apply Now

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