TechOp Solutions International

TechOp Solutions International offers specialized consulting services that combine operational and technical expertise to assist various organizations, including government and commercial entities, in preparing for and responding to security threats.

Internet Software & Services

Information Technology

51-250 (90)

Founded 2005

12 open positions

Links

View All Jobs

Senior Software Developer Manager

1 month, 2 weeks ago

United States

Full-time

Lead

Salesforce Developer

Software Development

Salesforce

Apply Now

TechOp Solutions International

Internet Software & Services

51-250

Founded 2005

View All Jobs 12

Description

Lead the daily operations of the Training and Quality Assurance team.
Develop, implement, and maintain training programs for new hires and existing staff.
Design and update training materials, job aids, and instructional resources.
Conduct instructor-led, virtual, and self-paced training programs.
Establish quality standards and performance evaluation methodologies.
Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
Conduct calibration sessions with operational leadership and quality teams.
Analyze quality trends and identify opportunities for coaching and performance improvement.
Prepare quality assurance reports, dashboards, and performance analyses.
Develop corrective action plans and continuous improvement initiatives.
Coordinate with operational leadership to identify training needs and performance gaps.
Perform additional duties as assigned.

Requirements

Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline (preferred).
Minimum eight (8) years of experience in enterprise software development, systems analysis, or application development.
Current Salesforce Developer Certification.
Current Salesforce Agentforce Certification.
Demonstrated experience designing and developing Salesforce-based applications and integrations.
Excellent analytical, troubleshooting, communication, and leadership skills.
Must meet security eligibility requirements.

Benefits

Equal Opportunity Employer status with nondiscrimination across protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Lead ServiceNow Developer

LightFeather 51-250 Internet Software & Services

LightFeather is hiring a ServiceNow Developer to support federal clients by building and enhancing custom ServiceNow solutions across enterprise environments.

United States Full-time Senior Salesforce Developer

$120k-$140k

Agile Scrum

5 hours, 7 minutes ago

Apply

5 hours, 7 minutes ago

Senior ServiceNow Developer - Public Trust Clearance

LightFeather 51-250 Internet Software & Services

LightFeather is hiring a Senior ServiceNow Developer to design, build, and deploy ServiceNow solutions for federal government projects in a fully remote role.

United States Full-time Lead DevOps Engineer Salesforce Developer

$90k-$115k

Agile Angular AWS Azure CI/CD CSS GCP HTML JavaScript JIRA Kanban REST API Scrum

5 hours, 7 minutes ago

Apply

5 hours, 7 minutes ago

Lead Salesforce Engineer

Coforge 10K-50K IT Services

Coforge is hiring a remote Senior Salesforce Lead to own Salesforce development, administration, and platform optimization across business teams in Latin America.