Remote Call Center Representative

17 hours, 15 minutes ago
Full-time
Mid Level
Customer and Technical Support
TechOp Solutions International

TechOp Solutions International

TechOp Solutions International offers specialized consulting services that combine operational and technical expertise to assist various organizations, including government and commercial entities, in preparing for and responding to security threats.

Internet Software & Services
51-250
Founded 2005

Description

  • Answer and track incoming calls.
  • Prepare and submit accurate, detailed reports in government systems.
  • Record information accurately and in accordance with procedures.
  • Conduct database and open-source research.
  • Route calls appropriately and escalate issues when needed.
  • Handle sensitive information while maintaining accuracy, confidentiality, and compliance.
  • Perform additional duties as assigned.

Requirements

  • 3+ years of call center experience.
  • Associate’s degree.
  • Proven ability to multitask while communicating and entering data simultaneously.
  • Strong written and verbal communication skills.
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
  • Experience handling sensitive information.
  • Must reside within Las Vegas, NV or nearby cities.
  • Ability to work in a remote position.
  • Detail-oriented, adaptable, and able to thrive in a fast-paced, high-volume environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Junior Customer Support

Zipdev 51-250 Professional Services

Zipdev is hiring a Junior Customer Support representative to handle frontline client support requests and routine service tasks in a remote LATAM-based role.

17 hours ago

IT Support Specialist

IT Support Specialist at MedaPlus responsible for maintaining daily IT operations, supporting infrastructure and end-user systems, and coordinating issue resolution with external vendors.

C#
17 hours, 15 minutes ago

Customer Onboarding & Support Associate

Wing Assistant 51-250 Professional Services

Customer Onboarding & Support Associate at a fast-growing AI company in Manila, responsible for helping customers get started, supporting sales and service operations, and improving the overall customer experience.

CRM HubSpot
17 hours, 15 minutes ago

Starlink Dispatch Specialist

DSI 251-1K Retailing

DSI Systems Inc. is hiring a remote Starlink Dispatch Specialist to coordinate residential installations and dispatch operations across technician offices, customers, and internal teams.

Salesforce
17 hours, 30 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers