Customer Success Manager (Enterprise)

8 hours, 47 minutes ago
Full-time
Mid Level
Customer and Technical Support

Talentpluto, Inc.

Talentpluto appears to be an AI-native career agent and recruiting platform focused on GTM talent, especially sales roles like SDR, AE, growth, and revenue leadership. It connects candidates with startups through warm introductions, with private, anonymous-by-default profiles and fast-track interviewing for startup opportunities.

Recruiting
1-10
Founded 2025

Description

  • Own enterprise customer success as the company’s first post-sales hire.
  • Drive customer retention, product adoption, and successful business outcomes.
  • Establish standards, processes, and best practices for the customer success function.
  • Operate as an individual contributor while helping build a future customer success team.
  • Define and replicate effective customer success practices from day one.

Requirements

  • 2–5 years of customer success experience at a high-growth, well-respected startup.
  • Enterprise customer success experience in a startup environment.
  • Experience as one of the earliest customer success hires at a previous company.
  • Personable, collaborative, and easy to work with.
  • Available to work in-office five days per week.
  • Able to relocate to San Francisco by August; candidates may initially start in New York.

Benefits

  • $110K–$130K base salary.
  • $120K–$145K on-target earnings, mostly base salary.
  • Equity participation.
  • Remote work before relocation to San Francisco.

Interested in this position?

Apply directly on the company website

Apply Now

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