RemoteLeaf Logo
Log in Sign up

ServiceNow Portfolio Manager

3 weeks ago
United States
Contract
Lead
Program Manager
Project and Program Management
Agile
Apply Now
Symmetrio

Symmetrio

Symmetrio is a top Staffing and Recruiting company in the Philadelphia region, specializing in recruiting qualified full-time candidates, providing staff augmentation services, and offering advisory services to help clients meet their corporate objecti...

Professional Services
View All Jobs 14

Description

  • Own and manage the enterprise ServiceNow portfolio, including demand intake, prioritization, roadmap planning, and value tracking.
  • Partner with business and IT executives to align ServiceNow initiatives with strategic business objectives and desired outcomes.
  • Facilitate executive-level discussions to assess tradeoffs, sequence workstreams, and support prioritization decisions.
  • Establish and maintain portfolio governance structures, processes, and decision-making frameworks.
  • Oversee multiple ServiceNow workstreams, including ITSM, ITOM, HRSD, CSM, SecOps, and custom workflows.
  • Apply Lean, Six Sigma, Agile, ITSM, and ITIL principles consistently across ServiceNow delivery efforts.
  • Translate business strategy into an actionable, outcome-driven ServiceNow roadmap.
  • Track and communicate portfolio performance, risks, dependencies, and value realization to senior leadership.
  • Collaborate with platform owners, architects, and delivery teams to balance innovation, technical health, and operational stability.
  • Improve portfolio management practices, including demand management, capacity planning, and delivery predictability.

Requirements

  • Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent practical experience.
  • 8+ years of experience in portfolio management, program management, or platform leadership within large enterprises.
  • Proven experience managing complex ServiceNow programs across multiple modules and business functions.
  • Strong executive presence with the ability to influence senior leaders and facilitate strategic decision-making.
  • Deep understanding of ITSM and ITIL practices and how they apply to ServiceNow implementations.
  • Experience applying Lean, Six Sigma, and Agile methodologies to technology and process transformation initiatives.
  • Ability to balance strategic thinking with pragmatic execution in a fast-paced, matrixed environment.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience with enterprise governance, demand management, and value-based prioritization.
  • Preferred certifications such as ITIL, Lean Six Sigma, SAFe, PMP, or ServiceNow CSA.

Benefits

  • Remote 6-month contract opportunity with a high possibility of extension.
  • Compensation of $160k-$210k.
  • Health Care Plan including medical, dental, and vision coverage.
  • 401(k) retirement plan with a 4% match.
  • Paid time off, including vacation, sick leave, and public holidays.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Visit.org

Nonprofit Relationship Account Manager (Remote - Mexico)

Visit.org 51-250 Consumer Services

Visit.org is hiring a remote Nonprofit Relationship Account Manager to manage and grow its most strategic nonprofit partnerships within its kitting and logistics business, with the goal of increasing service utilization, retention, and impact.

Mexico Contract Junior Account Manager Program Manager
HubSpot Monday.com
1 hour, 5 minutes ago
Anduril Industries

Staff Program Manager, Software

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Software Program Manager to lead the product vision, roadmap, and execution for software-enabled defense systems in its Tactical Recon & Strike division.

United States Full-time Senior Program Manager
$166k-$220k
Agile CI/CD Computer Vision Cybersecurity Scrum
1 hour, 58 minutes ago
Game Plan Tech

Program Manager

Game Plan Tech Internet Software & Services

Game Plan Tech is hiring a Program Manager in the Washington, DC metro area to lead complex IT projects for public sector clients, with a focus on cloud, AI, and software delivery.

United States Full-time Lead Program Manager
Agile AWS Azure GCP Scrum
2 hours, 14 minutes ago
Nice Côte d'Azur

Program Manager

Nice Côte d'Azur Hotels, Restaurants & Leisure

NiCE is hiring a Global Program Manager, GSI Partnerships to operationalize and scale its global engagement model for strategic GSI partners across regional and global teams.

United States Senior Program Manager
Agile
4 hours, 29 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers