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ServiceNow CMDB Lead Consultant

1 week ago
United States
Full-time
Lead
Consultant
DevOps and Infrastructure
Apply Now
Symmetrio

Symmetrio

Symmetrio is a top Staffing and Recruiting company in the Philadelphia region, specializing in recruiting qualified full-time candidates, providing staff augmentation services, and offering advisory services to help clients meet their corporate objecti...

Professional Services
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Description

  • Define, own, and execute the enterprise CMDB and Asset Management strategy on the ServiceNow platform.
  • Design and govern the CMDB data model, including CI classes, relationships, standards, and lifecycle management.
  • Establish and maintain policies, processes, and controls to ensure CMDB and asset data accuracy, completeness, and integrity.
  • Lead integrations with authoritative data sources such as ServiceNow Discovery, Service Mapping, cloud providers, and third-party systems.
  • Partner with ITSM, ITOM, SecOps, infrastructure, and application teams to support operational, security, and business use cases.
  • Define, track, and continuously improve data quality metrics, health dashboards, and audit processes.
  • Lead and mature asset lifecycle management practices across hardware, software, and cloud assets.
  • Act as the primary owner for CMDB and asset-related platform decisions, priorities, and design standards.
  • Provide subject-matter guidance to ServiceNow developers, architects, and administrators.
  • Support roadmap development and adoption of advanced capabilities such as service mapping, impact analysis, and compliance reporting.

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience.
  • 7+ years of experience in configuration management, asset management, IT service management, or related disciplines.
  • Hands-on experience with ServiceNow CMDB and Asset Management, including Discovery and platform integrations.
  • Strong understanding of ITIL Configuration Management principles and asset lifecycle best practices.
  • Experience designing and governing CMDBs in large, complex enterprise environments.
  • Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
  • Strong analytical and problem-solving skills with a focus on data quality and operational outcomes.
  • Excellent communication skills for both technical and non-technical audiences.
  • ServiceNow certifications such as CSA, CIS-ITSM, or CIS-ITOM are preferred.
  • ITIL certification is preferred.

Benefits

  • Remote, six-month contract role with a strong likelihood of extension.
  • Compensation ranging from $140,000 to $200,000 depending on experience.
  • Health Care Plan covering medical, dental, and vision.
  • 401k retirement plan with a 4% match.
  • Paid time off for vacation, sick leave, and public holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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