Senior Account Manager

1 hour, 52 minutes ago
Full-time
Senior
Customer and Technical Support
Swiftly

Swiftly

Swiftly provides public transit agencies with a comprehensive data platform designed to enhance operational efficiency by offering real-time visibility into vehicle locations, predictive analytics for vehicle performance, and historical trend analysis ...

Road & Rail
51-250
Founded 2014
$14M raised

Description

  • Develop and execute upsell and retention strategies for midsize to large complex transit agencies.
  • Own the upsell pipeline from marketing-qualified lead through close.
  • Build and manage pipeline development strategies across your book of business.
  • Develop and maintain account plans and success plans for key customer accounts.
  • Partner with Marketing to create customer-focused collateral and run campaigns.
  • Prepare business proposals and deliver executive presentations that demonstrate ROI.
  • Lead product demonstrations and trainings for the full Swiftly platform.
  • Work with agency decision-makers to identify budget and procurement paths.
  • Manage competitive and noncompetitive procurement processes, including RFP responses, sole source justifications, and cooperative purchasing agreements.
  • Attend conferences, onsite agency visits, and other events to strengthen relationships and advance deals.
  • Collaborate cross-functionally with Solutions Engineering, Technical Support, Marketing, Partnerships, and Product to share customer and market feedback.

Requirements

  • 2-5 years of quota-carrying SaaS experience in the public sector.
  • A track record of meeting and exceeding quota and pipeline expectations.
  • Ability to listen to multiple stakeholders and synthesize relevant information.
  • Persistence and creativity in communicating value to customers.
  • Strong intuition and the ability to thrive with minimal direction.
  • Ability to ideate and execute plans effectively while balancing multiple competing priorities.
  • Exceptional organizational skills and the ability to manage a high volume of opportunities.
  • Excellent communication skills and proven cross-functional collaboration experience.
  • Experience working with public transportation, or a strong interest in transportation, mobility, and cities.
  • Candidates must be located in most U.S. locations, Ontario, or British Columbia; visa sponsorship is not available.

Benefits

  • Competitive salary with on-target earnings of $117,000-$180,000 USD for the U.S. or $169,000-$190,000 CAD for Canada.
  • Equity compensation for every employee.
  • Medical, dental, and vision coverage.
  • Retirement plan with employer match (401(k)/RRSP matching).
  • Flexible spending account (FSA).
  • Home office setup reimbursement and monthly cell/internet reimbursement.
  • Monthly "Be Well" stipend.
  • Flexible PTO with a recommended minimum, plus 16 paid holidays.
  • 8 fully paid weeks of leave for childbirth/adoption.
  • Flexible work environment with remote work and paid company/team offsites.
  • Opportunities for professional growth, holistic wellness, and meaningful impact.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Post Listing Research and Account Manager

Binance 5K-10K Capital Markets

Binance Research is seeking a Post Listing Research and Account Manager in Asia to support listed-token risk management, incident response, and operational coordination for projects across Hong Kong and Taiwan.

Blockchain
7 minutes ago

Account Manager

Weekday 11-50 Construction & Engineering

Account Manager India Sales at a human resources services company is a remote full-time role focused on managing client relationships, supporting revenue growth, and working closely with the Founder’s Office on strategic accounts and initiatives.

CRM
7 minutes ago

Account Director - United States

Insider Internet Software & Services

Insider One is hiring a remote Account Director in the United States to manage existing enterprise accounts, drive renewals and expansion, and serve as the primary executive contact for strategic customer relationships.

22 minutes ago

Renewal Specialist

Saviynt 251-1K Internet Software & Services

Saviynt is seeking a Remote US Renewal Specialist to manage customer renewal transactions across its global base and help drive recurring revenue, retention, and long-term customer relationships.

CRM Cybersecurity ERP NetSuite Salesforce
22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers