Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Build the knowledge layer that underpins Superside's AI agents and enables brand understanding beyond document retrieval.
  • Design how brand knowledge is represented, stored, and continuously updated for reliable AI reasoning.
  • Develop agentic search capabilities that let systems identify knowledge gaps and navigate information dynamically.
  • Evaluate and improve architectures for knowledge retrieval and reasoning when current approaches break down.
  • Translate emerging AI research and patterns into production-ready systems that improve output quality and reliability.
  • Work closely with product and AI engineering teams to ensure infrastructure improvements translate into better user experiences.
  • Own outcomes across the workstream and communicate clearly when approaches are not working.
  • Follow the problem across boundaries between engineering, product, and AI architecture as needed.

Requirements

  • 8+ years of experience in high-performance engineering environments.
  • Experience at companies working on enterprise AI, legal AI, or knowledge-intensive agent systems is preferred.
  • Proven experience building agentic workflows and RAG systems in production.
  • Experience focused on trustworthy and reliable AI output, not just functional systems.
  • Deep understanding of how language models represent and use knowledge beyond prompt engineering and standard retrieval patterns.
  • Thoughtful experience with memory architectures, reasoning under uncertainty, and dynamic retrieval.
  • Experience with LangChain or LangGraph, or equivalent tools for building multi-agent systems.
  • Strong Python skills, ideally with FastAPI.
  • Hands-on experience with a major cloud data platform such as Snowflake, BigQuery, or Databricks.
  • Strong opinions about where current AI approaches break down, grounded in production experience.
  • Curiosity about brand intelligence, creative judgment, and how to encode knowledge that was never explicitly written down.

Benefits

  • Fully remote, remote-first work environment.
  • Join a global team of 60+ nationalities working across time zones and disciplines.
  • Fast-paced, high-trust culture with direct feedback and strong collaboration.
  • Opportunity to shape the direction of a growing company and have your ideas matter.
  • Mentorship and real responsibility to help you grow your career.
  • Work with a company serving over 500 ambitious brands at scale.
  • Equal-opportunity hiring and an inclusive workplace commitment.

Interested in this position?

Apply directly on the company website

Apply Now

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