Manager, Partner Risk Operations

1 hour, 11 minutes ago
Full-time
Lead
Operations
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Lead a team of high-performing Risk Operations Analysts.
  • Set the team vision and build an execution plan for short-term and long-term goals.
  • Evolve the team’s strategy to scale operations and address growing risk review volume.
  • Collaborate with Risk leadership and cross-functional teams to improve processes and shape the operations roadmap.
  • Oversee operational performance for support workstreams and ensure compliance with regulatory and financial partner expectations.
  • Lead root cause analysis to identify ways to predict, prevent, and mitigate risk.
  • Define and manage core metrics, SLAs, and team performance.
  • Identify gaps in systems, policies, and strategies and recommend process improvements with stakeholders.
  • Balance risk mitigation with a strong user experience mindset.

Requirements

  • 2+ years of direct management experience leading, mentoring, managing, and developing teams.
  • Strong operational background with a track record of making data-driven decisions.
  • Experience with capacity planning, workforce management, and process implementation is a plus.
  • Detail-oriented and organized, with the ability to reprioritize tasks weekly.
  • Comfortable navigating ambiguity and creating innovative processes and solutions.
  • Experience building strong cross-functional partnerships with product and engineering teams.
  • Experience influencing product roadmaps.
  • Creative thinker who can challenge the status quo while staying pragmatic and solutions-oriented.
  • Prior Risk or Risk Operations experience, particularly in the policy space, is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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