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Medical Administrative Assistant and Insurance Verification Specialist

2 months, 1 week ago
United States, Philippines
Full-time
Junior
Administrative Assistant
Customer and Technical Support
HIPAA
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 6

Description

  • Submit, track, and secure prior authorizations for psychiatric and mental health services.
  • Verify insurance eligibility, active benefits, deductibles, and copay requirements.
  • Collect patient copays and process payments accurately before or after appointments.
  • Prepare and complete new patient charts in eClinicalWorks before evaluations.
  • Attach intake forms, medical histories, and authorization documents to patient records.
  • Process prescription refill requests according to clinic protocols and route them to providers.
  • Handle inbound and outbound patient calls and payer communication.
  • Schedule new patient evaluations and confirm follow-up appointments.
  • Run proactive patient recall workflows to support schedule management.
  • Maintain organized communication, documentation, and calendars using Google Workspace.

Requirements

  • Minimum 2 years of medical administrative experience in psychiatry, behavioral health, or mental health clinics.
  • Direct hands-on experience with eClinicalWorks (eCW) EMR is strictly required.
  • Proficiency with Google Workspace, including Gmail, Calendar, Docs, and Sheets.
  • Proven experience navigating insurance portals, prior authorizations, and benefit verifications.
  • Flawless written and spoken English with a clear, articulate, and warm phone voice.
  • Private, HIPAA-compliant home office setup with high-speed internet, a computer, and a professional headset.

Interested in this position?

Apply directly on the company website

Apply Now

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