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Bilingual Virtual Medical Receptionist / Medical Admin Assistant

3 days, 3 hours ago
El Salvador, Nicaragua, Colombia
Full-time
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 15

Description

  • Manage high-volume inbound and outbound patient calls with prompt, courteous, professional communication.
  • Complete new patient intake and update demographic and insurance information in real time.
  • Schedule, confirm, and reschedule appointments while optimizing provider calendars and reducing no-show rates.
  • Coordinate automated appointment reminders and maintain daily calendar efficiency.
  • Process, track, and follow up on prior authorization requests with insurance carriers.
  • Verify patient eligibility, benefits, and copays through insurance documentation and systems.
  • Route incoming and outgoing referrals and track completion status with external specialists and diagnostic sources.
  • Maintain accurate patient records and document communication notes in the EMR.
  • Provide remote administrative support to on-site providers and assist with care coordination.
  • Serve as the primary virtual front-desk contact for patient communication and administrative workflow.

Requirements

  • 2+ years of experience as a Medical Receptionist, Medical Assistant, Patient Care Coordinator, or Healthcare Customer Service Representative in a busy specialty or primary care practice.
  • Flawless English communication skills with a clear, professional speaking voice.
  • Ability to listen quickly and communicate effectively with a fast-paced patient population.
  • Experience with Enable Healthcare EMR is highly preferred.
  • Comfort using virtual VOIP telephone platforms is required.
  • Direct experience processing prior authorizations, managing medical referrals, and handling insurance verifications.
  • Ability to work independently in a silent, distraction-free virtual home office.
  • Bilingual English/Spanish fluency is a strong advantage.
  • Female candidate preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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