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Bilingual Virtual Medical Receptionist - Aesthetics & Dermatology

29 minutes ago
El Salvador, Nicaragua, Colombia
Full-time
Mid Level
Customer Support
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 12

Description

  • Handle inbound and outbound patient calls with professionalism and warmth.
  • Respond promptly to patient text messages and general inquiries.
  • Answer questions about treatments, services, scheduling, and office policies.
  • Maintain a polished, upbeat tone across all patient communications.
  • Schedule, confirm, and reschedule patient appointments.
  • Manage and optimize provider calendars for maximum efficiency.
  • Coordinate follow-up appointments and send appointment reminders.
  • Support patient retention through timely and proactive communication.
  • Complete patient intake and chart preparation workflows.
  • Maintain organized patient records and communication logs.
  • Support day-to-day remote operational tasks and front desk workflows.
  • Assist the founder with calendar coordination and administrative organization, when applicable.
  • Follow up on vendor and internal communications as assigned.
  • Provide general organizational support as needed.

Requirements

  • 2+ years supporting a US-based medical office, med spa, or aesthetics practice.
  • Excellent English communication with little to no noticeable accent.
  • Experience handling high-volume inbound and outbound calls.
  • Strong customer service and patient communication skills.
  • Highly organized with excellent follow-through and attention to detail.
  • Self-motivated and comfortable working independently in a remote setting.
  • Prior med spa or aesthetic practice experience is strongly preferred.
  • Familiarity with Aesthetic Record EMR is preferred.
  • Bilingual English/Spanish is preferred.
  • Executive Assistant or advanced administrative support background is preferred.
  • Knowledge of cosmetic and aesthetic treatments and services is preferred.
  • Experience with patient scheduling and retention workflows is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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