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Bilingual Dental Receptionist & Patient Care Coordinator

1 hour, 18 minutes ago
El Salvador, Guatemala, Honduras, Nicaragua, Peru, Colombia
Mid Level
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 18

Description

  • Take ownership of the practice recall list and proactively contact patients to schedule hygiene visits, cleanings, and outstanding treatments.
  • Manage a fast-moving appointment calendar to maximize chair utilization and maintain smooth patient flow for rotating daily providers.
  • Monitor and respond to live inbound call overflow from the AI receptionist system with a warm, concierge-level phone experience.
  • Perform comprehensive dental insurance verification, including eligibility checks, benefit breakdowns, annual maximum tracking, and data entry into patient files.
  • Follow up with patients after exams to answer treatment questions and encourage booking of proposed procedures.
  • Reschedule broken appointments, cancellations, and no-shows to protect provider production schedules.
  • Provide flexible cross-functional administrative and front-office support as needed by the clinical team.
  • Work closely under the client’s direct guidance and training to maintain efficient daily operations.

Requirements

  • 3–4 years of direct front-office experience in a U.S.-based dental practice.
  • Complete, accent-free verbal and written fluency in both English and Spanish.
  • Comfort discussing clinical terminology and billing in both English and Spanish.
  • Mastery of EagleSoft EMR, including charting, scheduling, and patient accounts.
  • Mastery of the Weave communications and phone platform.
  • Proven ability to thrive in a high-volume, multi-provider dental environment with daily schedule and team changes.
  • Strong ability to manage complex patient relationships and dental insurance processes.
  • Must be highly professional, articulate, and an agile multitasker.

Interested in this position?

Apply directly on the company website

Apply Now

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