Senior Technical Writer

2 months, 2 weeks ago
Full-time
Senior
Technical Writing and Documentation
SSC Egypt

SSC Egypt

SSC Egypt offers a wide range of human resources services and outsourcing solutions, focusing on employee management throughout the entire employment lifecycle, to support businesses in Saudi Arabia and the GCC region.

IT Services
11-50
Founded 2006

Description

  • Gather technical information from technical teams and stakeholders to produce accurate documentation for government stakeholders.
  • Create system architecture documents, integration guides, API documentation, business requirements documents, and compliance reports.
  • Develop user manuals, administrator guides, training materials, and tutorials for end users.
  • Lead the creation of advanced documentation templates and review team content for consistency, accuracy, and compliance.
  • Ensure all documentation meets government standards for accessibility, security, privacy, audit trails, and plain language.
  • Maintain documentation repositories and manage version control using Confluence, SharePoint, Azure DevOps, and Adobe Acrobat Pro.
  • Facilitate workshops and interviews with SMEs to extract and translate complex technical details into accessible formats.
  • Collaborate in agile workflows, including design reviews, sprint demos, and peer reviews.
  • Define documentation scope, timelines, and quality gates as part of project planning.
  • Support post-deployment revisions, handover documentation, and user adoption in government environments.

Requirements

  • Minimum 3 years of professional technical writing experience, with 5+ years strongly preferred.
  • Experience in software development, IT projects, or government/public-sector environments is preferred.
  • Bachelor’s degree in English with technical experience, computer science, a related field, or equivalent professional certification.
  • Fluent bilingual proficiency in Arabic and English, including speaking and writing.
  • Strong familiarity with technical terminology in both Arabic and English.
  • Advanced proficiency with Microsoft Word, Excel, and PowerPoint.
  • Experience with Confluence, Azure DevOps, SharePoint, and Adobe Acrobat Pro.
  • Ability to simplify complex technical concepts into clear, structured, audience-appropriate content.
  • Strong attention to detail and ability to maintain high-level context and relevance.
  • Preferred experience across multiple industry sectors, creating training videos or tutorials, using AI tools for documentation, translating technical content between Arabic and English, or in leadership roles.

Interested in this position?

Apply directly on the company website

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