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Solutions Architect

1 week ago
United States, Canada
Full-time
Junior
Solutions Architect
Software Development
SQL
Apply Now
SpryPoint

SpryPoint

SpryPoint provides cutting-edge cloud-based solutions for utilities, enhancing customer service and operational efficiency in North America.

Electric Utilities
51-250
Founded 2011
View All Jobs 3

Description

  • Partner with utility clients to align business goals with SpryPoint’s solutions.
  • Lead discovery sessions, process reviews, and integration design activities.
  • Design tailored enterprise solutions to address complex client business needs.
  • Oversee system configuration during implementation projects.
  • Conduct implementation audits and review documentation to ensure quality.
  • Provide feedback on process designs, training materials, and test materials.
  • Maintain project documentation, including issue logs, configuration guides, and test cases.
  • Support successful delivery of large-scale software implementations.

Requirements

  • 3+ years of experience implementing enterprise utility software, particularly Customer Information Systems (CIS).
  • Proven ability to map processes and manage large process mapping projects.
  • Experience with Mobile Field Management (MFM), Work Order & Asset Management (WAMS), and Customer Engagement Portals is a plus.
  • Familiarity with analyzing large data sets is a bonus.
  • Strong understanding of relational databases and SQL.
  • Knowledge of Reporting & Business Intelligence platforms is a plus.
  • Ability to work under pressure while managing multiple priorities.
  • Excellent communication skills with the ability to present complex concepts clearly.
  • Strong interpersonal skills and the ability to build relationships with clients, senior management, and team members.
  • In-depth knowledge of implementation methodologies for large-scale software projects.

Benefits

  • Remote-first environment with flexible working hours across North America.
  • Competitive total rewards and a comprehensive compensation package.
  • MacBook plus $500 to create an ideal home workspace.
  • Health, dental, vision, and life insurance from day one.
  • Generous PTO, Summer Friday half-days, and unlimited sick days.
  • RRSP matching in Canada and 401(k) matching in the US.
  • $2,500 annual development fund, tuition assistance, and Book Bounty program.
  • Annual company events and team offsites.

Interested in this position?

Apply directly on the company website

Apply Now

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