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Director, AI Enablement & Advancement

2 months ago
Anywhere
Full-time
Lead
Operations Manager
Operations
Generative AI LLM
Apply Now
Spring Health

Spring Health

Spring Health is a company that offers a comprehensive and personalized mental healthcare solution for teams and families. They provide clinically proven technology and world-class providers to deliver precise care tailored to individual needs, elimina...

Health Care Providers & Services
1K-5K
Founded 2016
$366M raised
View All Jobs 18

Description

  • Design and own a company-wide AI fluency progression framework with role-anchored benchmarks.
  • Build and deliver advanced learning experiences and workshops on agentic AI, automation design, and multi-step workflows.
  • Partner with functional leaders to identify role-specific AI use cases and implement targeted enablement programs.
  • Create scalable internal knowledge infrastructure so AI prompts, workflows, and use cases are searchable and reusable.
  • Develop frameworks, toolkits, and SOPs that help teams evaluate and rearchitect their own workflows.
  • Advise the People Leadership Team on AI-enabled improvements across Talent Acquisition, People Business Partners, Learning & Development, Total Rewards, and People Operations.
  • Build durable process standards and playbooks that embed AI into daily operations.
  • Transform performance and development programs into continuous, AI-assisted coaching systems.
  • Audit high-volume manual workflows and lead end-to-end process redesign to make them AI-native.
  • Support executive leaders and People Business Partners on organizational design to maximize the impact of AI-native workflows.

Requirements

  • 8–12+ years of experience in enterprise change management, workforce transformation, organizational development, or digital enablement.
  • Consulting, product, engineering, or business operations experience is strongly preferred.
  • Proven track record of building scalable programs that advance employee technical depth from basic tool usage to advanced AI workflows, agents, and automations.
  • Hands-on experience leading end-to-end process discovery, redesign, and change management for high-volume manual workflows.
  • Familiarity with core People Team functions including talent acquisition, learning and development, and total rewards is preferred.
  • Strong functional understanding of generative AI, large language models, agentic workflows, and basic AI governance principles.
  • Exceptional written and verbal communication skills with the ability to translate complex technical concepts for non-technical audiences and executive leadership.
  • Proven ability to influence and align cross-functional stakeholders without direct formal authority.
  • Demonstrated systems-thinking mindset and comfort navigating ambiguous organizational environments.
  • High emotional intelligence and experience guiding teams through technological change or workforce anxiety.
  • Experience operating successfully as a senior individual contributor driving enterprise-wide strategic programs.
  • Prior experience in a fast-growth technology, healthcare, or employee benefits company is a plus.
  • Experience designing scaled organizational knowledge management systems on modern internal collaboration platforms is a plus.

Benefits

  • Target base salary of $180,000–$225,000.
  • Competitive total rewards package including stock options.
  • Health, dental, and vision coverage starting on day one.
  • Access to One Medical accounts for employees and dependents.
  • HSA and FSA plans available, with Spring contributing up to $1K for HSAs depending on plan type.
  • Employer-sponsored 401(k) match of up to 2%.
  • Competitive paid time off, including vacation, sick leave, and company holidays.
  • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months of tenure.
  • Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents.
  • Fertility care support through Carrot plus a $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep support.
  • Access to BrightHorizons for sponsored child care, back-up care, and elder care.
  • Up to $1,000 in professional development reimbursement each year.
  • $200 per year in donation matching.

Interested in this position?

Apply directly on the company website

Apply Now

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