AI Quality Analyst

3 weeks ago
Part-time
Junior
Artificial Intelligence and Machine Learning
Sports Academy

Sports Academy

Sports Academy offers a transformative educational experience that integrates sports and academics, fostering resilience, teamwork, and leadership skills in students to prepare them for success in both their educational and personal lives.

Education Services
Founded 2014

Description

  • Review production conversations to identify problematic bot responses.
  • Create JSON test files that reproduce reported issues.
  • Update Markdown knowledge base content, including WRONG/RIGHT examples, to correct bot behavior.
  • Run test suites to verify fixes and detect regressions.
  • Maintain and expand the knowledge base as the program evolves.
  • Read test reports and use results to guide follow-up fixes.
  • Work with Git for basic branching, commits, and pushes.
  • Use terminal commands and scripts to operate the testing workflow.

Requirements

  • Native-level English fluency is required.
  • Comfortable editing JSON and Markdown in an IDE.
  • Able to run terminal commands independently without hand-holding.
  • Extreme attention to detail.
  • Able to learn a complex domain quickly, including education and state government programs.
  • Experience writing test cases or QA documentation is a plus.
  • Experience with chatbot QA, conversational AI testing, or LLM evaluation is a plus.
  • Available for about 30 hours per week to start, with ramp-up as needed.
  • Must be available during US time zones.

Interested in this position?

Apply directly on the company website

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