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Home Equity Closing Coordinator

17 hours, 2 minutes ago
United States
Full-time
Entry Level
Project Coordinator
Operations
Apply Now
SoFi

SoFi

SoFi specializes in providing a comprehensive financial platform that empowers individuals to achieve their financial goals through services such as student loan refinancing, debt consolidation, home buying assistance, and investment opportunities, all...

Capital Markets
1K-5K
Founded 2011
$2900M raised
View All Jobs 134

Description

  • Contact borrowers within established SLAs by phone and email to confirm closing dates, times, and locations.
  • Review loan files to confirm all required parties have received and acknowledged the Closing Disclosure.
  • Send initial Closing Disclosures when required disclosures have not been completed.
  • Communicate directly with borrowers about hybrid loan closings and closing logistics.
  • Enter and maintain accurate scheduling information in internal systems.
  • Send closing scheduling notifications to title companies and confirm receipt.
  • Escalate loans to the Loan Officer, Closer, or Processor when borrowers are unresponsive or issues may affect closing timelines.
  • Monitor the ALTA reconciliation pipeline after loan disbursement.
  • Reconcile the final signed Closing Disclosure with the Final ALTA received from the title company.
  • Provide consistent customer service to borrowers throughout the closing process.
  • Perform additional duties as assigned to support closing operations and business needs.
  • Support varying work hours and overtime as needed to meet operational demands.

Requirements

  • High school diploma or equivalent.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • High attention to detail with a strong commitment to accuracy.
  • Comfort working with loan documents and navigating internal systems.
  • Ability to professionally communicate with borrowers, title partners, and internal teams.
  • Flexibility to work varying schedules and overtime as required by business needs.
  • Prior experience in the mortgage industry or a related financial services role is preferred.
  • Familiarity with loan closing processes or disclosure requirements is preferred.
  • Experience working in a customer-facing, service-oriented environment is preferred.

Benefits

  • Base pay range is provided for the role, with final offer determined by experience, skills, and location.
  • Access to SoFi’s comprehensive and competitive benefits package.
  • Reasonable accommodations are available for candidates with physical or mental disabilities during the application or interview process.
  • Equal employment opportunity regardless of protected characteristics.
  • Consideration for employment of qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance.
  • Remote work is not available from Hawaii or Alaska due to insurance coverage issues.

Interested in this position?

Apply directly on the company website

Apply Now

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