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Director, AI Platforms

2 months, 1 week ago
United States
Full-time
Executive
AI Engineer
DevOps and Infrastructure
AWS CI/CD Kubernetes
Apply Now
SoFi

SoFi

SoFi specializes in providing a comprehensive financial platform that empowers individuals to achieve their financial goals through services such as student loan refinancing, debt consolidation, home buying assistance, and investment opportunities, all...

Capital Markets
1K-5K
Founded 2011
$2900M raised
View All Jobs 42

Description

  • Build and operate a multi-tenant AI and SDLC platform with standardized services for model access, inference serving, orchestration, retrieval integration, and evaluation tooling.
  • Establish golden paths for AI development and deployment through templates, reference architectures, and developer experience workflows.
  • Embed AI capabilities into the software development lifecycle to improve how engineers plan, code, test, build, deploy, observe, and remediate.
  • Partner with product and engineering leaders to drive platform adoption, measure outcomes, and iterate based on feedback and business impact.
  • Define and deliver the AI and SDLC platform strategy, roadmap, operating model, intake, prioritization, lifecycle management, and deprecation policies.
  • Lead vendor and ecosystem strategy, including build-versus-buy decisions, model provider evaluation, contracting, and total cost of ownership optimization.
  • Build governance into the platform with access controls, data handling controls, auditability, and approved patterns for regulated workloads.
  • Own platform reliability and operability, including SLOs, on-call readiness, runbooks, incident response, and post-incident improvement.
  • Implement observability for AI systems, including telemetry, tracing, and monitoring for performance, drift, latency, safety signals, and cost.
  • Drive automation and standardization across infrastructure provisioning and delivery pipelines using infrastructure as code, CI/CD, environment management, and policy-as-code guardrails.
  • Hire, develop, and retain 2-3 teams of AI and DevEx platform engineers while setting technical standards and mentoring platform practices.

Requirements

  • 10+ years of engineering experience, including 5+ years leading teams delivering platform or infrastructure products used by other engineering teams at scale.
  • Proven experience building and operating internal platforms with multi-tenant services, reliability targets, and measurable adoption outcomes.
  • Experience delivering production AI platform capabilities such as inference serving, orchestration, evaluation, and model observability.
  • Strong technical depth in cloud and distributed systems, including AWS, Kubernetes, networking, and service reliability practices.
  • Hands-on experience with infrastructure automation and delivery, including infrastructure as code, CI/CD systems, and policy-as-code approaches.
  • Fluency in observability and operational excellence, including metrics, logging, tracing, capacity planning, and incident management.
  • Strong cross-functional leadership skills with the ability to partner with Security, Risk, Legal, Compliance, and Data on governance guardrails.
  • Experience shaping vendor strategy, evaluating platforms and model providers, and balancing speed, risk, cost, and flexibility through build-versus-buy decisions.
  • Excellent written and verbal communication skills with the ability to align executives and engineering teams on strategy and execution.
  • Experience in regulated industries such as financial services or healthcare is preferred.
  • Familiarity with compliance frameworks such as SOC2 and PCI is preferred.
  • Ability to work within platform defaults that incorporate security and compliance requirements.

Benefits

  • Base pay range provided for the role, with final offer determined by experience, skills, and location.
  • Access to SoFi’s comprehensive and competitive benefits program.
  • Equal employment opportunities for all applicants and employees.
  • Reasonable accommodations available for candidates with physical or mental disabilities during the application or interview process.
  • Opportunity to work for a company committed to an inclusive culture.
  • Remote work is not available from Hawaii or Alaska due to insurance coverage issues.

Interested in this position?

Apply directly on the company website

Apply Now

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