Senior Forward Deployed AI Engineer (Remote Eligible in the UK)

3 months, 2 weeks ago
Full-time
Lead
Software Development
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005

Description

  • Lead complex, multi-system AI deployments end-to-end, from scope and technical discovery through validation, production deployment, and customer relationship management.
  • Own the AI workshop program for the pod, customize workshop modules for each customer, and translate workshop outputs into production requirements.
  • Architect multi-agent AI solutions by selecting the right coordination pattern for each customer’s workflow and compliance needs.
  • Design client-specific and industry-specific MCP resource packs that personalize intelligence across connected AI surfaces.
  • Own Deployment Kit quality and documentation so solutions consultants without engineering backgrounds can follow and use them effectively.
  • Lead Solutions Enablement Sprints by transferring AI deployment patterns to consultants and partners through training materials and certification criteria.
  • Drive the intelligence loop by writing strategic memos, presenting weekly field findings, contributing Agent Bricks and Skills, and filing RFCs for platform improvements.
  • Mentor junior FDEs through customer engagements, code reviews, and Deployment Kit quality improvements.

Requirements

  • 6–10+ years of production software engineering experience, including 3+ years deploying AI/ML to production.
  • Deep Python experience and strong TypeScript/JavaScript skills.
  • Proven track record leading complex enterprise technical engagements and managing customer relationships.
  • Experience navigating security reviews and delivering production systems relied on by organizations.
  • Deep production LLM experience, including multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, and agent deployment at scale.
  • System architecture expertise across enterprise systems, cloud infrastructure, and AI services.
  • Demonstrated ability to create reusable technical assets that others use in production.
  • Strong written and verbal communication skills for architecture documents, runbooks, strategic memos, and training materials.
  • Ability to travel domestically and internationally approximately 25–50% of the time.
  • Eligibility to work in the UK on an ongoing basis.
  • BS or MS in Computer Science, a related field, or equivalent industry experience.
  • Experience founding or scaling an FDE or solutions engineering function.
  • Technical founder background, or experience with Databricks, AWS Bedrock, or Temporal.
  • Deep domain knowledge in healthcare, financial services, or government.
  • Contributions to agent frameworks such as Strands SDK, LangChain, or open-source MCP servers.
  • Proficiency in German or French is an added advantage.
  • Familiarity with AI governance, ethics, and regulatory requirements such as GDPR or the UK/EU AI Act.

Benefits

  • Remote-first arrangement, as indicated by the #LI-Remote designation.
  • Opportunity to work on high-impact AI deployments and shape a new function.
  • Freedom to explore, push boundaries, and grow beyond the role.
  • Support for diverse perspectives and nontraditional career paths.
  • Inclusive hiring and equal opportunity consideration across multiple regions.
  • Accommodation for interview needs to support a comfortable and positive interview experience.

Interested in this position?

Apply directly on the company website

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