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Senior Forward Deployed AI Engineer (Remote Eligible in the UK)

5 months ago
United Kingdom
Full-time
Lead
AI Engineer
Software Development
Databricks JavaScript LLM Python TypeScript
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 14

Description

  • Lead complex, multi-system AI deployments end-to-end, from scope and technical discovery through validation, production deployment, and customer relationship management.
  • Own the AI workshop program for the pod, customize workshop modules for each customer, and translate workshop outputs into production requirements.
  • Architect multi-agent AI solutions by selecting the right coordination pattern for each customer’s workflow and compliance needs.
  • Design client-specific and industry-specific MCP resource packs that personalize intelligence across connected AI surfaces.
  • Own Deployment Kit quality and documentation so solutions consultants without engineering backgrounds can follow and use them effectively.
  • Lead Solutions Enablement Sprints by transferring AI deployment patterns to consultants and partners through training materials and certification criteria.
  • Drive the intelligence loop by writing strategic memos, presenting weekly field findings, contributing Agent Bricks and Skills, and filing RFCs for platform improvements.
  • Mentor junior FDEs through customer engagements, code reviews, and Deployment Kit quality improvements.

Requirements

  • 6–10+ years of production software engineering experience, including 3+ years deploying AI/ML to production.
  • Deep Python experience and strong TypeScript/JavaScript skills.
  • Proven track record leading complex enterprise technical engagements and managing customer relationships.
  • Experience navigating security reviews and delivering production systems relied on by organizations.
  • Deep production LLM experience, including multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, and agent deployment at scale.
  • System architecture expertise across enterprise systems, cloud infrastructure, and AI services.
  • Demonstrated ability to create reusable technical assets that others use in production.
  • Strong written and verbal communication skills for architecture documents, runbooks, strategic memos, and training materials.
  • Ability to travel domestically and internationally approximately 25–50% of the time.
  • Eligibility to work in the UK on an ongoing basis.
  • BS or MS in Computer Science, a related field, or equivalent industry experience.
  • Experience founding or scaling an FDE or solutions engineering function.
  • Technical founder background, or experience with Databricks, AWS Bedrock, or Temporal.
  • Deep domain knowledge in healthcare, financial services, or government.
  • Contributions to agent frameworks such as Strands SDK, LangChain, or open-source MCP servers.
  • Proficiency in German or French is an added advantage.
  • Familiarity with AI governance, ethics, and regulatory requirements such as GDPR or the UK/EU AI Act.

Benefits

  • Remote-first arrangement, as indicated by the #LI-Remote designation.
  • Opportunity to work on high-impact AI deployments and shape a new function.
  • Freedom to explore, push boundaries, and grow beyond the role.
  • Support for diverse perspectives and nontraditional career paths.
  • Inclusive hiring and equal opportunity consideration across multiple regions.
  • Accommodation for interview needs to support a comfortable and positive interview experience.

Interested in this position?

Apply directly on the company website

Apply Now

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