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Senior Forward Deployed AI Engineer (Remote Eligible in the UK)

2 days, 8 hours ago
United Kingdom
Full-time
Senior
AI Engineer
Software Development
Databricks JavaScript LLM Python TypeScript
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 112

Description

  • Lead complex, multi-system AI deployments from technical discovery through production deployment and handoff to the solutions organization.
  • Own customer relationships throughout the engagement lifecycle, including scope management and technical validation.
  • Architect multi-agent AI solutions aligned to each customer’s workflow characteristics and compliance requirements.
  • Design client-specific and industry-specific MCP resource packs that personalize AI behavior across connected surfaces.
  • Own the quality and documentation of Deployment Kits so non-engineering solutions consultants can use them independently.
  • Lead AI workshop programs, customize modules for each customer, and translate workshop outputs into production requirements.
  • Run Solutions Enablement Sprints and create training materials and certification criteria for consultants and partners.
  • Drive the intelligence loop by writing strategic memos, presenting weekly field findings, and contributing to platform improvements.
  • Mentor junior FDEs through customer engagements, code reviews, and Deployment Kit reviews.

Requirements

  • 6–10+ years of production software engineering experience, including 3+ years deploying AI/ML systems to production.
  • Strong Python experience and solid TypeScript/JavaScript skills.
  • Proven experience leading complex enterprise technical engagements and managing customer relationships.
  • Deep production LLM experience, including multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, and agent deployment at scale.
  • System architecture experience across enterprise systems, cloud infrastructure, and AI services.
  • Demonstrated ability to create reusable technical assets that are used in production.
  • Strong written and verbal communication skills for architecture documents, runbooks, strategic memos, and training materials.
  • Ability to travel domestically and internationally approximately 25–50% of the time.
  • Eligible to work in the UK on an ongoing basis.
  • BS or MS in Computer Science, a related field, or equivalent industry experience.
  • Preferred: experience founding or scaling an FDE or solutions engineering function.
  • Preferred: technical founder background or experience with Databricks, AWS Bedrock, or Temporal.
  • Preferred: deep domain knowledge in healthcare, financial services, or government.
  • Preferred: contributions to agent frameworks or open-source MCP servers such as Strands SDK or LangChain.
  • Preferred: proficiency in German or French.
  • Preferred: familiarity with AI governance, ethics, and regulatory requirements such as GDPR or the UK/EU AI Act.

Benefits

  • Remote-first role indicated by #LI-Remote.
  • Opportunity to work on high-impact AI deployments with significant ownership and visibility.
  • Freedom to explore, push boundaries, and grow beyond your role.
  • Support for diverse perspectives and nontraditional career paths.
  • Inclusive equal opportunity employer environment.
  • Interview accommodations available to support a comfortable and positive candidate experience.

Interested in this position?

Apply directly on the company website

Apply Now

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