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Director, Engineering, Grid Platform & Reporting Services (Remote Eligible)

3 days, 3 hours ago
United States
Full-time
Executive
Director of Engineering
Software Development
Agile AWS CI/CD Scrum
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 132

Description

  • Own the engineering vision, charter, and goals for the Views Platform and Reporting pillar in partnership with product leadership.
  • Lead 3-4 teams through engineering managers and principal engineers, driving delivery, reliability, and team health.
  • Guide the architectural evolution of the core platform while balancing high availability and scalability needs.
  • Own the full reporting stack, including backend infrastructure and user-facing reporting views and surfaces.
  • Define, track, and improve engineering and business outcomes, including SLO/SLA targets and production reliability signals.
  • Identify systemic production issues and build mechanisms to prevent customer-facing problems.
  • Lead cross-team technical initiatives across upstream dependents and internal consumers, resolving architectural conflicts and making platform decisions for future scale.
  • Set high standards for code quality, test coverage, performance, security, and operational excellence.
  • Represent the pillar in customer conversations as a technical advisor and translate customer needs into platform and product priorities.
  • Communicate strategic plans and platform complexity clearly to engineering teams and executive leadership.
  • Drive AI adoption across the pillar and align local execution with cross-product AI strategy.
  • Lead strategic hiring planning and help build an inclusive culture that attracts, develops, and retains strong engineering leaders.

Requirements

  • 11+ years of software engineering and system architecture experience with depth in distributed systems and high-availability infrastructure.
  • 5+ years of engineering leadership experience leading through multiple layers of management across a complex technical and product charter.
  • Experience owning and operating tier 0 or mission-critical services at five-nines availability.
  • Ability to translate between technical complexity and business outcomes for executives, product leaders, and engineers.
  • Track record of customer empathy and using customer context to prioritize platform investments and roadmaps.
  • Experience leading full-stack engineering organizations, with backend depth and enough front-end fluency to maintain quality across the stack.
  • Hands-on experience designing or evolving distributed architectures under scale constraints, including caching, data consistency, and performance optimization.
  • Experience building and scaling cloud-native services on AWS.
  • Proficiency with observability tooling, alerting, and SLO/SLA management at scale.
  • Experience leading cross-functional technical programs with significant ambiguity and cross-team dependencies.
  • Strong computer science fundamentals, including data structures, algorithms, distributed systems, object-oriented design, Agile/Scrum, and DevOps/CI/CD practices.
  • Clear written and verbal communication skills with technical, non-technical, and executive audiences.
  • BS or MS in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Legally eligible to work in the U.S. on an ongoing basis.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of employee contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus Sick Time Off.
  • Company-provided life insurance, short-term disability, and long-term disability coverage for U.S. employees.
  • 12 paid holidays per year for U.S. employees.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development support, including access to Udemy online courses.
  • Company-funded perks including a counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location, role specific.
  • Market-competitive incentive opportunity in addition to base salary.
  • US base salary range of $235,000 to $315,000.

Interested in this position?

Apply directly on the company website

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