Collections Officer (Remote - PH)

3 hours, 14 minutes ago
Full-time
Junior
Customer and Technical Support
Smart Apartment Data

Smart Apartment Data

Smart Apartment Data is the trusted nationwide provider of accurate multifamily data and analytics, offering actionable insights for professionals in the apartment industry.

Professional Services
11-50
Founded 2005

Description

  • Manage a portfolio of delinquent and overdue accounts.
  • Make high-volume outbound calls and send emails regarding outstanding payments.
  • Handle customer objections and payment delays professionally.
  • Negotiate and follow up on payment commitments.
  • Maintain accurate account records and document next steps.
  • Meet daily and weekly collections targets and KPIs.

Requirements

  • 2+ years of hands-on experience in a dedicated collections role, such as Collections Officer, Specialist, Agent, or Representative.
  • Experience managing U.S. or international customer accounts, including overdue accounts and payment arrangements.
  • Strong spoken and written English communication skills.
  • Comfort with high-volume outbound calling.
  • Clear, direct, and concise communication style.
  • Firm, persistent, professional approach with strong follow-through and accountability.
  • Comfort working with targets and performance metrics.
  • Experience must involve active collections work rather than primarily clerical, reconciliation, billing, accounts receivable, credit analysis, or data entry duties.

Benefits

  • Monthly compensation of $600–$650, based on relevant experience and collections expertise.
  • Fully remote work.
  • Open to Philippines-based candidates only.

Interested in this position?

Apply directly on the company website

Apply Now

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